Principal, Business Development - Manufacturing and Energy

TELUS International

$130K — $160K *
US-Anywhere
+ 4 other locationsRemote
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business development within digital product services for F5000-level Manufacturing and Energy sectors
  • Proven track record in revenue growth and client satisfaction management
  • Expertise in developing and executing strategic sales and marketing initiatives
  • Ability to articulate complex technology solutions effectively to C-level executives
  • Experience collaborating with technical teams to create proposals and statements of work (SOWs)
  • Strong analytical skills for translating data into actionable strategies
  • Demonstrated experience managing multiple projects and teams across various work streams

Responsibilities

  • Identify and optimize target accounts to enhance service delivery and articulate TELUS Digital's value proposition
  • Collaborate with Solutions Architects to create compelling proposals and client pitches
  • Cultivate and expand existing relationships with C-level executives in current client accounts
  • Advise internal teams on industry trends and vendor landscapes
  • Respond to sales opportunities and lead team-sell efforts during RFPs
  • Travel for client interactions and business development activities up to 25% of the time
  • Oversee client engagement metrics including revenue growth and satisfaction scores

Benefits

  • Hybrid work flexibility in multiple locations or full remote work options
  • Opportunities for professional development and growth within the organization
  • Collaborative environment with access to experienced professionals in business development and digital solutions
  • Exposure to diverse projects in high-impact industries like Manufacturing and Energy
  • Dynamic work culture focused on innovation and strategic growth
Full Job Description
Location and Flexibility

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Opportunity

The Principal, Business Development role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our Manufacturing and Energy industry vertical. The Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. While working with Business Development and Marketing leadership on a combination of product, brand, market, and sales strategies, the Principal will coordinate new leads, field new business opportunities, and win new business.

TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more.

Responsibilities

The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts.
  • Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
  • Competently articulate product features to implement technology solutions successfully
  • You'll collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
  • Cultivate and extend existing C-level relationships with current clients
  • You'll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
  • Advise TELUS Digital's internal teams on industry and vendor trends to remain well-positioned to assist our clients
  • You must have the ability to travel up to 25% for client visits, pitches, and conferences
Competencies
  • Deep experience in a digital product professional services agency/consultancy engaged with F5000-level Manufacturing and Energy client accounts
  • Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation. In addition, the ideal candidate has had the opportunity to manage teams and multiple work streams
  • Ability to identify and characterize business issues, while demonstrating a 'nose for value' to discern what is important
  • Scope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure them accordingly. Deliver timely, zero-defect execution of analysis. Leverage quantitative tools for the analytical "heavy lifting." Analyze data and translate findings into meaningful insights and recommendations
  • Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders
Bonus Points
  • An engineering or computer science degree/background
  • Master's Degree in Business Administration


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