The Role

As a Principal - Small Medium Business (SMB) Lead in our Commercial Practice, you will help customers bring treatments to patients faster by transforming how they capture and utilize Commercial Evidence, with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value.

Some of our key areas of focus include:

• Harnessing the power of Commercial Evidence with Agentic Commercial
• Vault CRM migrations & implementations
• Activating Veeva's agentic capabilities in Vault CRM
• Identifying future customer engagement capabilities needed and the path to transformation
• Transforming and modernizing the way HCP engagement is planned and executed
• Optimizing field force direction, productivity, and effectiveness
• Defining the strategy and execution to realize account-based engagement
• Accelerating launch through a data-driven approach

What You'll Do

• Lead the SMB space: Build your practice to support SMB customers from pre-commercial to LOE, shaping offerings and driving revenue of $2.5M+
• Partner with autonomy: Work directly to establish deep, collaborative relationships across Veeva's sales, strategy, product & services teams
• People Leadership: Manage and mentor high-performing consulting teams, taking responsibility for the professional growth and delivery standards of the practice
• Thought Leadership: Develop and champion industry-leading thought leadership in Commercial & Customer to keep Veeva at the cutting edge of Life Sciences
• Customer Success: Serve as a trusted advisor to C-suite stakeholders, leveraging Veeva's data and software to solve their most critical challenges

Requirements

• Experience: 10+ years of Life Sciences Consulting experience (Management Consulting preferred)
• Track Record: Proven ability to win and deliver a $2M+ book of consulting business
• Expertise: Deep domain knowledge in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs are preferred and a comprehensive understanding of the Life Sciences landscape along with a passion for AI
• Leadership: Extensive experience building teams & business and managing multiple project teams and senior-level customer relationships
• Education: Bachelor's degree or higher

Nice to Have

• Knowledge of Veeva products
• Experience delivering SaaS or Tech-enabled consulting solutions

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Unrivaled career progression in a fast-growing, global team
• Veeva is a Work Anywhere company. You can work from home or the office on any given day

Compensation

• Base pay: $120,000 - $250,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.