About the Role 

As part of the Strategic Risk Defense (“SRD”) Team within Capital One’s Canada Card Risk Office, you will be joining a growing team of experienced, collaborative and forward-thinking risk management professionals. In this role, you will work with extended teams across Canada and the Enterprise to support and improve risk management processes.

Specifically, you will be facilitating some of the highest-stake changes in our business as you guide them through regulatory changes and process and new initiative risk assessments. You will partner with: Compliance experts to understand regulatory requirements and their impacts to Capital One Canada; business teams to determine updates to process controls to ensure we continue to deliver experiences aligned with customer and regulator expectations; and Enterprise partners to influence and help roll out iterations of our assessments to drive gains in efficiency while maintaining adherence with policy requirements.   

We aren’t looking for perfection, we are looking for passion.  We value diverse views and seek team members with a variety of backgrounds and experiences. If you are curious and eager to learn new things, enjoy relationship building, have a deep reverence for risk management, and love to have fun at work, this may be the role for you!   

Your Responsibilities: 

• Supports risk assessments to ensure they meet enterprise needs for consistency while meeting our business partners’ needs for an approach that addresses their unique processes, products and tech

• Develops sustainable Risk Processes, which put a premium on the time of business partners by to minimizing their effort while maximizing the value they get

• Collaborates with second line Risk (e.g. ERM, ORM, Compliance/AML), Audit, Legal, and LOB Risk partners to support assessments and create leading-edge solutions

• Draws linkages to other business units and leverages a strong knowledge of precedent within assessments

• Be a trusted risk advisor to executives and senior leaders, all of whom value potentially dissenting opinions and organized, clear, and efficient processes

• Maintains knowledge of enterprise Standards and ensures risk assessments are designed to and are delivering on those expectations

• Builds and maintains tools which will enable risk managers, partners and stakeholders to consistently, effectively, and efficiently complete risk assessments within targeted SLAs

• Translates complex changes in the internal and external environments into impacts for business partners in a clear, simple and concise manner

• Seeks to improve monitoring within the team and the business by leveraging new and existing data sources and views (i.e. Key Risk Indicators, dashboards, etc.)

• Inspires business team through communication of risk activity requirements and goals, enabling discretionary risk investments to be made by business teams

Basic Qualifications:

• Passionate about risk management, problem solving, and making things better!

• Experience working in a heavily regulated industry in risk management or project management capacity

• At least 5 year experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively

Preferred Qualifications

• Bachelor’s degree 

• CPA designation or certification in risk management

• PMP certification  

• Experience working in risk management and knowledge of industry frameworks (e.g ISO 31000 and/or COSO)

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

This posting is for an existing vacancy.

The expected annual salary range for this position is $108,900 to $124,300. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.

We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.