Capital One Financial Corporation

Principal Associate, Project Manager - Product Operations: Governance & People Excellence

Capital One Financial Corporation$109K — $125K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or Military experience
  • At least 4 years of Project Management experience
  • Master's or MBA degree preferred
  • 5+ years of Project Management experience preferred
  • Project Management Professional (PMP), Lean, Agile, or Six Sigma certification preferred

Responsibilities

  • Contribute to the development of an AI-powered learning strategy
  • Manage governance and OKR reporting for the organization
  • Maintain the online presence and support communications
  • Lead complex, cross-departmental projects with end-to-end ownership
  • Forge relationships with stakeholders to ensure commitment delivery
  • Identify and implement business process improvements

Benefits

  • Comprehensive health and wellness benefits
  • Financial benefits including performance-based incentive compensation
  • Inclusive benefits that support overall well-being
  • Flexible benefits based on employment status and management level
Full Job Description
Principal Associate, Project Manager - Product Operations: Governance & People Excellence

This role is within the Finance Product & Data Solutions organization which is an exciting space within the Finance organization where we are looking to fuel the future of Finance through unified innovation and optimization for a smarter, more successful tomorrow.

Primary Workstreams

As a Principal Associate Project Manager you will:
  • Contribute to the build out and operationalization of a comprehensive AI-powered learning strategy to build and scale core competencies across multiple product disciplines and accelerate new hire onboarding. Proactively manage and maintain the learning agenda over time to ensure it is up to date and relevant as needs rapidly change over time.
  • Manage top of house governance and OKR reporting activities for the Finance Product & Data Solutions organization
  • Maintain the online presence for the organization & support top of house communications
  • Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company, owning end-to-end project lifecycles, ensuring milestones are defined with alignment, and met.
  • Forge relationships with key stakeholders to ensure delivery of commitments
  • Identify ways to improve and streamline business process

Role Overview & Core Expectations

The Principal Associate Project Manager will bring a proven track record of project management and the organizational agility to adapt to changing demands. This role requires a professional with a consulting mindset, strong attention to detail, and the ability to quickly establish structure to manage complex work. Exceptional communication and partnership skills are essential to manage, inform, and influence outcomes across all levels of the organization.

Key Responsibilities

Project End-to-End Execution
  • Structure & Delivery: Quickly put structure in place to plan, manage, and execute cross-functional project plans from initial feasibility through implementation.
  • Outcome Management: Ensure project plans deliver on intent, maintaining strict alignment with defined scope, timelines, and budgets.
  • Documentation & Governance: Maintain flawless project documentation and host regular alignment meetings to track progress, assign critical action items, and report status to stakeholders.

Risk Mitigation & Problem Solving
  • Impact Management: Proactively identify project risks and manage complex upstream/downstream impacts across the organization.
  • Adaptive Problem Solving: Leverage strong analytical skills to mitigate roadblocks, navigate changing demands, and escalate issues when necessary.

Stakeholder Partnership & Collaboration
  • Consulting & Influence: Act as a strategic and tactical thought partner, using strong consulting skills to inform and influence outcomes across all organizational levels.
  • Cross-Functional Alignment: Foster a positive, collaborative "One Team" culture to align diverse stakeholder groups and drive successful project delivery.


The person will:
  • Demonstrate strong attention to detail
  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
  • Demonstrate organizational agility to adapt to changing demands
  • Display strong consulting and collaboration skills


Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 4 Years Project Management experience


Preferred Qualifications:
  • Master's or MBA degree
  • 5+ years of Project Management experience
  • Project Management Professional (PMP), Lean, Agile or Six Sigma certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Cambridge, MA: $120,800 - $137,900 for Principal Project Manager

McLean, VA: $120,800 - $137,900 for Principal Project Manager

Richmond, VA: $109,900 - $125,400 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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