About the TeamAgent Factory is where Workday's next chapter gets built. We're forming small, senior, cross-functional AI teams that bring together product leaders, AI engineers, and full-stack builders to create intelligent agents used by millions of people every day. This is production-grade AI-deeply embedded into Workday's platform-not research experiments or maintenance work. Teams own problems end to end, collaborate tightly across disciplines, and use the right tools to solve real customer challenges at global scale. You'll work at the intersection of AI, platform architecture, and human workflows, with the autonomy to shape how agents reason, act, and scale responsibly. High trust, high expectations, and real impact. Engineering, but brighter.
About the RoleAs a Principal/Senior AI UX Lead in Agent Factory, you'll help build the conversational AI experience and ambient capabilities that bring Workday's agents to life. You are an AI-native builder, not a pure frontend developer. You will own features end-to-end, connecting the agentic logic directly to the user interface. You don't just build UI; you orchestrate the agentic flows that power the UX. You'll design and ship experiences that bridge the gap between AI capabilities and user intent. This role is about turning powerful technology into products people actually use: scalable, reliable systems that simplify complex business processes. You'll collaborate closely with AI engineers, software engineers, product managers, and designers, ensuring that the interface is a seamless extension of the agent's reasoning. If you enjoy building real products and solving meaningful problems at the intersection of AI and human workflows, you'll feel right at home here.
Your responsibilities:
- Design and deliver intuitive conversational and agentic AI experiences, prioritizing seamless user interactions and thoughtful workflows.
- Shape how users experience AI reasoning by bridging the gap between powerful agent capabilities and clear, usable interfaces.
- Collaborate in an iterative, team-first environment that values strong engineering practices and continuous learning
- Share knowledge, mentor teammates, and help raise the technical bar across the pod
About YouP5 Principal AI UX LeadBasic Qualifications:- 12+ years of experience in software engineering
7+ years experience with a web development framework (TypeScript/React, Python/FastAPI) - 3+ years of experience building conversational or agentic AI applications
- 5+ years of experience leading projects or teams
P4 Senior AI UX LeadBasic Qualifications:- 8+ years of experience in software engineering
5+ years experience with a web development framework (TypeScript/React, Python/FastAPI) - 2+ years of experience building conversational or agentic AI applications
Other Qualifications:- Experience collaborating with product designers, or a demonstrated portfolio focusing on high-quality UX/UI design principles
- Experience building and operating SaaS products in cloud environments (AWS preferred)
- Familiarity with the tradeoffs and architecture of modern distributed systems
- Knowledge of software development best practices (DevOps, CI/CD, automated testing, observability)
- Hands-on experience with containerization technologies (Docker, Kubernetes)
- Familiarity with Elasticsearch
- Exposure to additional programming languages like Java (backend) and TypeScript (frontend/fullstack) is a plus
- Proven success working within fast-paced, agile environments and cross-functional teams
- Strong communication skills, with the ability to collaborate with both technical and non-technical partners
- Comfortable working with ambiguity and translating complex problems into clear, thoughtful solutions
- Committed to fostering an inclusive, team-oriented environment and contributing to a culture of continuous improvement
Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $246,000 USD - $370,000 USD
Additional US Location(s) Base Pay Range: $206,000 USD - $370,000 USD
Our Approach to Flexible WorkWith Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
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