As a Principal Engineer for Network Assurance, you will be responsible for supporting the Network Management Center Teams with data analysis of network monitoring tools with an emphasis on automation, troubleshooting, triage and network notifications. The position requires a level of expertise that allows for fast and accurate investigation of wireless network tool issues and implementation of interim and permanent solutions. Project management and coordination between system tool owners, support teams, and regional end user groups to perform root cause analysis, process creation, develop standards, automation and data clean-up initiatives.

• Collaborating with developers, engineers and managers to understand and define requirements and prioritize the requests from end users that can potentially impact the business.

• Reporting on the status of the network and ensuring its continued performance while identifying areas of opportunities for improvement.

• Monitoring and maintenance of the Network systems to ensure system availability and functionality.

• Identifying key areas of improvements and ideation around these areas on how to improve the performance, monitoring, reaction and resolution.

• Leading multiple team collaboration meetings and discussions revolving around the needs of automation and to determine how best to address concerns that arise in the network, ranging from repairing equipment, creating new processes, or processing changes to the network.

• Interfacing with Engineering and Application teams to ensure critical deliverables are met on time.

• Providing mentoring to other team members on networking, application design, engineering and automation while acting as the final escalation point to support production service issues in concert with application, operational, and triage teams.

What we’re looking for3

You’re a technical expert with experience managing multiple medium to large projects at once. You know how to manage a project team, creating clarity, removing barriers, and using creativity to make decisions that impact projects and staff members. Cross-functional work is ideal for you, given your collaborative nature and ability to work with a variety of stakeholders across the organization.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Even better if you have one or more of the following::

• Master’s degree in Engineering, Telecommunications, or Technology related field.

• Ability to lead and drive projects to completion and balance multiple work assignments simultaneously.

• Strong communication skills including ability to communicate complex information clearly and concisely.

• Critical thinking, problem solving abilities, and decision-making skills.

• Ability to lead technical discussions with a group of individuals in the industry with varying technical positions.

• Ability to work well both independently and in diverse teams.

* This position will need to sit in either NC, SC or TN*



If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every even better qualification listed above.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.