Amazon

Prime Air Ops Manager , Amazon Prime Air

Amazon$90K — $120K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of direct management experience
  • Experience with the staffing lifecycle including performance management
  • Strong understanding of performance metrics and process improvement
  • Ability to lift 49 pounds and work physically demanding shifts
  • Flexible schedule availability including weekends and holidays
  • Proven leadership skills in coaching and development
  • Bachelor's degree required
  • Adaptability to changing priorities and environments

Responsibilities

  • Lead the drone delivery operations at fulfillment hubs
  • Manage all aspects of commercial operations including drone maintenance
  • Oversee site managers and operational staff
  • Collaborate with customer-facing and technical teams for efficiency
  • Drive performance metrics to enhance service delivery
  • Ensure compliance with laws and regulations
  • Partner with various departments like HR, IT, and Supply Chain

Benefits

  • Opportunity to lead innovative drone operations
  • Join a forward-thinking team in a rapidly evolving industry
  • Work with a global leader in technology and logistics
  • Engage in a role with significant responsibility and impact
  • Possibility of extensive travel opportunities
Full Job Description
Key job responsibilities

Prime Air is seeking an experienced Drone Operations Manager to own the end-to-end operation at our drone delivery hubs. This person will act as the leader of the Prime Air commercial operations center. In that capacity, they will manage all aspects of the commercial ops, including our fulfillment center (outbound/ inbound), drone maintenance and spare parts, and flight operations. They will act as the senior leader on site and have direct responsibility over managers and employees on site. They will partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience, and with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation and ultimately have direct impact on Prime Air's S-team goal of delivering packages to customers via drone.

Still on the fence? Check out our most recent launch: https://www.aboutamazon.com/news/transportation/amazon-drone-delivery-arizona

Come take flight with us!

Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.

BASIC QUALIFICATIONS

- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations

- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach

- Travel up to 50% of the time

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- 3+ years of direct management experience

- Experience with performance metrics and process improvement and Lean techniques

- Experience in a people management or leadership role which includes coaching and developing others

- Experience working with changing priorities and schedules

- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments

- Bachelor's degree

PREFERRED QUALIFICATIONS

- Experience in Space Vehicle/Satellite Operations, Space Communications or related industry

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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