DHL Group

Pricing Specialist / Key Accounts

DHL Group • $93K — $124K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years' experience in Air/Ocean Freight operations, preferably in freight forwarding
  • Strong customer service focus and a proactive attitude
  • Experience in process improvement and reviews; Six Sigma certification a plus
  • Bachelor's Degree preferred
  • Working knowledge of TSA requirements strongly preferred
  • Experience with CargoWise (CW1) is a plus
  • Dangerous Goods/Hazmat certification a plus
  • Strong Microsoft Office skills in Outlook, Word, Excel, and PowerPoint
  • Excellent communication and presentation skills

Responsibilities

  • Lead ad hoc Air and Ocean Pricing requests with established KPI targets
  • Serve as the first point of contact for new pricing inquiries and support for RFQs
  • Act as the liaison for customers during the transition from award to implementation with operations teams
  • Assist with customer general inquiries, ensuring timely responses from operations
  • Prioritize pricing support while assisting operations as needed
  • Prepare reports and support Quarterly Business Reviews (QBRs) as necessary
  • Execute other assigned tasks effectively

Benefits

  • Competitive base salary with performance-based incentives
  • 401(k) with a 1-for-1 match up to 4% and additional annual contribution
  • Discounted stock purchase plan for Deutsche Post AG shares
  • Comprehensive medical plans covering preventive care and necessary services
  • Optional vision coverage for exams and eyewear
  • Optional dental coverage for a variety of services
  • Generous paid time off, including major holidays and accrued vacation/sick days
Full Job Description
Job Title: Pricing Specialist / Key Accounts
Job Location: Houston, Texas

We have an exciting opportunity for a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently.

Key Responsibilities :
  • Lead Ad hoc Air and Ocean Pricing requests - with KPI targets as agreed with Senior Strategic Account Pricing Lead.
  • First point of contact for all new pricing enquiries, including support for RFQs
  • Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
  • Support customer general enquiries should operations need support to find an answer or be delayed in response.
  • Support operations where needed, whilst prioritizing pricing.
  • Support with reports / QBRs where necessary.
  • Other tasks as assigned.
Skills / Qualifications :
  • 4+ years' experience with Air/Ocean Freight operations, strong preference to freight forwarding industry - preferred
  • High Customer Service Focus / Can do attitude
  • Process Improvement and process reviews experience required; Six Sigma a plus but not required
  • Bachelor's Degree preferred
  • Working knowledge of TSA requirements strongly preferred
  • CargoWise (CW1) experience is a plus
  • Dangerous Goods / Hazmat certification a plus
  • Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
  • Strong communication and presentation skills
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)

Benefits (All Non-Union Employees)
  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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