PRESIDENT / INTEGRATORAre you a retail and hospitality leader through and through, someone who is all about the customer and understands that everyone is your customer? Do you see a problem and immediately start looking for the solution? Can you handle a lot at once, switch focus quickly, and keep the team moving when people need you? If you are a strategic, hands-on leader who loves small businesses, responsible growth, and the chance to build something meaningful without losing what makes it special, we want to talk to you!
Our ideal President / Integrator is someone who:
- Has the scar tissue to lead through complexity without losing energy, perspective, or belief in what is possible
- Loves the pace, people, and real-world problem solving that come with hospitality, retail, franchising, and multi-location operations
- Brings the leadership presence to make people feel seen, focused, and energized to get the right work across the finish line
- Creates accountability without fear, helping people understand what matters, what good looks like, and where they own the outcome
- Understands that growth is a contact sport and brings the work ethic, presence, and follow-through to stay all in
- Is excited to learn a beloved business deeply, earn credibility, and become a trusted leader
- Makes the complex feel simple, helping people understand where we are, where we're going, and what matters next
- Gets excited by the entrepreneurial side of the business: building stronger teams, supporting franchise owners, improving store performance, and creating local chocolatiers!
Our ideal President / Integrator understands that this is a people business. You are energized by the chance to strengthen a beloved regional brand, create clarity for the team, support franchise owners, and help Winans grow in a way that protects its quality, its legacy, and its soul.
RESPONSIBILITIESAs President / Integrator, responsibilities include, but are not limited to:
- Lead the business day-to-day, translating the company vision into clear priorities, decisions, ownership, and execution
- Lead, manage, and hold accountable the leadership team across store operations, franchising, marketing, finance, production, and people/culture, ensuring the right people are in the right seats as the business grows
- Create clarity around what matters most, reducing competing priorities and building a stronger cadence for communication, issue-solving, and follow-through
- Build a stronger franchise support and relationship-management model, ensuring franchisees receive clear communication, consistent expectations, better onboarding, field support, launch readiness, and well-planned systemwide rollouts
- Strengthen company store performance and support infrastructure, with a focus on profitability, customer experience, staffing, training, cleanliness, merchandising, inventory discipline, and brand standards
- Break down silos across retail, franchise, production, marketing, and finance so the business operates as one connected system
- Build trust and accountability across the organization by setting clear expectations, making sound decisions, and helping people understand what good looks like
- Own the EOS rhythm, including Rocks, scorecards, L10s, issue solving, and leadership-team follow-through
- Professionalize systems, standards, and decision-making without making the business feel corporate, rigid, or disconnected from its roots
- Drive sustainable growth and profitability by improving visibility, discipline, and execution across the business
** This is a full-time, onsite position in Piqua, OH requiring regular on-site presence across Winans locations.** QUALIFICATIONSRequired- 3+ years of senior operations or business leadership experience with direct responsibility for running a company, division, region, or business unit
- Leadership experience within a franchisor organization, including franchise operations, new location/franchise launches, and systemwide rollouts
- Experience scaling a business entity from approximately $10M to $30M+ or through similar growth with direct, hands-on leadership
- Experience leading, developing, and holding accountable leaders across multiple levels
- P&L ownership and cost control across multiple locations
- Multi-location leadership experience across 5+ brick-and-mortar locations
- Experience in a hospitality, retail, or customer-facing service environment
Preferred - Experience supporting franchisees, owner-operators, dealers, or other independent business owners
- Food and beverage operations experience
- Premium retail or elevated customer experience background
- Retail operations experience with inventory, seasonality, or product launches
- Experience in a product-based business with manufacturing, distribution, or supply chain complexity
Desired - Experience helping a franchise or multi-location brand grow from fewer than 20 locations to 40+ locations
- Integrator experience, including EOS®, Pinnacle, or a similar operating system
- Experience in a founder-led, family-owned, or legacy brand environment
Salary: $190,000 - $240,000
Benefits: Medical, Dental, Vision, PTO
If you're ready to help a regional chocolate and coffee brand grow the right way - empowering one local chocolatier at a time - apply today! JOB CODE: Winans Coffee & Chocolate 
