3-8 years of experience in technical or pre-sales support as a security expert
Proficient in LAN/WAN/Internet services administration
Skilled in designing network and security solutions using Visio and creating Bills of Materials (BOMs)
In-depth knowledge of networking technologies such as Routing, Switching, Firewalling, DDoS, VPN, and SDN
Strong understanding of TCP/IP protocols and various cybersecurity aspects
Experienced in encryption and authentication technologies
Exceptional troubleshooting, presentation, and communication skills
Responsibilities
Assist in qualifying sales leads from a technical standpoint during pre-sales
Serve as the main technical resource on sales calls and educate customers on product features and integrations
Lead post-sales technical support for identified accounts and collaborate with support teams on issue resolution
Deliver technical training to customers post-sale and provide ongoing support
Support training for Fortinet Channel partners in the region and conduct seminars or customer meetings
Present at various events to promote products and engage with partners and customers
Manage travel within designated regions to meet clients and partners
Benefits
Opportunity to work with cutting-edge security technologies
Engaging in diverse training and presentation activities
Access to professional development and networking opportunities within the industry
Ability to influence and shape the technical aspects of sales processes
Flexibility in travel within your designated region
Full Job Description
JOB DESCRIPTION
Presales Security Expert Mid-Market, you will:
Pre-sales - assist in qualifying sales leads from a technical standpoint.
Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Experience with virtualization, NFV and emerging SDN technologies
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.
Provide assistance to identified customers with post-sales training.
Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region.
Presenting at events, seminars, customer and partner meetings
Flexible to travel.Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.
We Are Looking For:
3 6 8 years99 experience in technical/pre-sales support as a pre-sales or security expert
Experience in LAN/WAN/Internet services administration
Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials)
Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN
Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES
Experience with encryption and authentication technologies required
Strong technical troubleshooting skills desired
Strong presentation skills
Strong communication and writing skills.Previous experience on responding to RFPs is beneficial.
White board skills are beneficial.
Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets
Previous Vendor or Reseller experience is an asset
Education:
Bachelor99s Degree or equivalent experience
About Fortinet
Fortinet is a cybersecurity company that provides network security solutions to businesses, service providers, and government organizations worldwide. The company's products and services include firewalls, VPNs, intrusion prevention systems, endpoint security, and more. Fortinet was founded in 2000 and is headquartered in Sunnyvale, California.
