Fortinet

Presales Security Expert- Inside Territory Account Manager

Fortinet$90K — $130K *
US-AnywhereRemote in Toronto, ON
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in technical/pre-sales support as a pre-sales or security expert.
  • Experience in LAN/WAN/Internet services administration.
  • Ability to design network and security solutions using Visio and create BOMs.
  • Knowledge of various technologies including Routing, Switching, VPNs, and Network Security.
  • Understanding of protocols such as TCP/IP, DNS, SSL, and VPN.
  • Strong technical troubleshooting and presentation skills.
  • Excellent communication and writing abilities, with familiarity in responding to RFPs.

Responsibilities

  • Assist in qualifying sales leads from a technical standpoint during pre-sales.
  • Act as the main technical resource during sales calls, educating customers on product features and integrations.
  • Interact regularly to provide presales support and training to Fortinet Channel partners.
  • Serve as the primary technical contact for identified accounts after sales, addressing technical issues.
  • Conduct post-sales training and provide technical assistance to key customers.
  • Present at events, seminars, and customer meetings to showcase solutions.
  • Be flexible with travel within the designated region and occasionally to other regions.

Benefits

  • 100% company-paid medical, dental, and vision coverage starting on your first day.
  • Access to a Health Spending Account and Personal Spending Account for flexible health expenses.
  • Employee & Family Assistance Plan (EFAP) offering counseling and legal advice services.
  • Comprehensive critical illness, disability, and life insurance coverage.
  • Group Registered Retirement Savings Plan (RRSP) with company matching contributions.
  • Competitive Paid Time Off with flexible leave policies, including paid health days.
  • Participation in Fortinet's equity program, with annual bonus eligibility based on discretion.
Full Job Description
JOB DESCRIPTION

PreSales Security Expert - Inside Territory Account Manager

Presales Security Expert- ITAM, you will:

 

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Experience with virtualization, NFV and emerging SDN technologies
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.
  • Provide assistance to identified customers with post-sales training.
  • Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region.
  • Presenting at events, seminars, customer and partner meetings
  • Flexible to travel.Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.

We Are Looking For:

  • 2+ years99 experience in technical/pre-sales support as a pre-sales or security expert
  • Experience in LAN/WAN/Internet services administration
  • Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials)
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN
  • Understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES
  • Strong technical troubleshooting skills desired
  • Strong presentation skills
  • Strong communication and writing skills.Previous experience on responding to RFPs is beneficial.
  • White board skills are beneficial.

Education:

  • Bachelor99s Degree or equivalent experience

 

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.

 

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

All roles are eligible to participate in the Fortinet equity program.  Bonus eligibility is reviewed at time of hire and annually at the Company99s discretion.  
 

About Fortinet

Fortinet is a cybersecurity company that provides network security solutions to businesses, service providers, and government organizations worldwide. The company's products and services include firewalls, VPNs, intrusion prevention systems, endpoint security, and more. Fortinet was founded in 2000 and is headquartered in Sunnyvale, California.
Learn more about Fortinet
Size
10,860 employees
Market Cap
$38.2 billion
Industry
Net Income
$486.2 million
Founded
2000
5 Year Trend
+21.2%
Revenue
$2.5 billion
NASDAQ

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