Relx Group

Presales Customer Success Consultant

Relx Group$72K — $120K *
US-AnywhereRemote in Dayton, OH
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Solution Consulting or related customer-focused roles in enterprise tech.
  • Proficient in APIs, REST services, JSON, XML, and data integration technologies.
  • Understanding of data pipelines, analytics, AI, or machine learning workflows.
  • Skilled at translating complex business challenges into effective technical solutions.
  • Experience in customer implementation, troubleshooting, and solution optimization processes.
  • Strong communication skills to engage both technical and business audiences.
  • Analytical and organizational skills to handle multiple priorities and complex projects.

Responsibilities

  • Support strategic sales by evaluating technical feasibility and shaping customer solutions.
  • Design data and API solutions tailored to business objectives in analytics and risk management.
  • Guide clients in developing API use cases, ensuring smooth internal processes during implementation.
  • Recommend integration of LexisNexis content into customer workflows and existing technology systems.
  • Provide expertise in data ingestion and analytics to enhance client use of LexisNexis solutions.
  • Troubleshoot product and API issues, collaborating with Product and Engineering teams for resolutions.
  • Act as a subject matter expert on LexisNexis data products and APIs for clients and internal stakeholders.

Benefits

  • Promotes a healthy work/life balance with flexible working hours.
  • Includes wellbeing initiatives and support for shared parental leave.
  • Offers study assistance and sabbaticals for professional growth.
  • Provides additional country-specific benefits tailored to employees' needs.
Full Job Description
Do you enjoy collaborating cross-functionally to deliver innovative customer solutions?

Are you excited to help organizations unlock the full value of data, APIs, and AI-enabled technologies?

About the Role

As a Solution Consultant, you will serve as a trusted advisor to customers, sales teams, and internal stakeholders. You will help design enterprise data and API solutions, support strategic opportunities, guide complex implementations, and help customers maximize the value of LexisNexis data, API, and AI-enabled solutions. Working cross-functionally, you will partner with customers and internal teams to deliver scalable, business-focused outcomes.

Responsibilities
  • Support strategic sales opportunities by assessing technical feasibility, recommending solution approaches, and helping shape successful customer outcomes.
  • Partner with customers to design data and API solutions that support business objectives across analytics, AI, research, and risk management.
  • Guide customers through the development of API use cases, helping navigate internal approval processes and setting clear expectations throughout implementation.
  • Design and recommend API-driven solutions that integrate LexisNexis content into customer workflows and existing technology environments.
  • Provide technical guidance on data ingestion, enrichment, analytics, and AI/GenAI use cases to help customers maximize the value of their solutions.
  • Troubleshoot product behavior, data inconsistencies, and API issues, collaborating with Product and Engineering teams to resolve technical challenges.
  • Serve as a subject matter expert on LexisNexis data products, APIs, licensing, and content availability, providing guidance to both customers and internal teams.
  • Support customer onboarding by assisting with API credentialing, sandbox environments, implementation planning, and ongoing technical enablement.


Requirements
  • Experience in Solution Consulting, Sales Engineering, Technical Consulting, or a similar customer-facing role supporting enterprise technology solutions.
  • Experience working with APIs, REST services, JSON, XML, and enterprise data integration technologies.
  • Familiarity with data pipelines, analytics, AI/GenAI, or machine learning workflows.
  • Ability to translate customer business challenges into practical, scalable technical solutions.
  • Experience supporting enterprise customers through implementation, troubleshooting, and ongoing solution optimization.
  • Strong communication and presentation skills with both technical and business audiences.
  • Excellent analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
  • Experience collaborating across Sales, Product, Engineering, Legal, and other cross-functional teams.


Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

U.S. National Base Pay Range: $72,200 - $120,200. Total Target Cash Range: $111,000 - $184,800. Geographic differentials may apply in some locations to better reflect local market rates.Base Pay Range for CO is $72,200 - $120,200. Total Target Cash Range for CO is $111,000 - $184,800. Base Pay Range for IL is $75,800 - $126,200. Total Target Cash Range for IL is $116,500 - $194,100. Base Pay Range for Chicago, IL is $79,500 - $132,200. Total Target Cash Range for Chicago, IL is $122,100 - $203,300. Base Pay Range for MD is $75,800 - $126,200. Total Target Cash Range for MD is $116,500 - $194,100. Base Pay Range for NY is $79,500 - $132,200. Total Target Cash Range for NY is $122,100 - $203,300. Base Pay Range for New York City is $83,000 - $138,200. Total Target Cash for New York City is $127,600 - $212,600. Base Pay Range for Rochester, NY is $68,600 - $114,100. Total Target Cash Range for Rochester, NY is $105,500 - $175,500. Base Pay Range for OH is $68,600 - $114,100. Total Target Cash Range for OH is $105,500 - $175,500. Base Pay Range for NJ is $81,389 - $130,011. Total Target Cash Range for NJ is $130,977 - $209,223.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.Application deadline is 09/04/2026.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

About Relx Group

RELX Group is a global provider of information-based analytics and decision tools for professional and business customers. The company operates in four market segments: scientific, technical and medical; risk and business analytics; legal; and exhibitions. RELX's products and services include electronic databases, online information services, workflow tools, and print and digital books. The company was founded in 1993 and is headquartered in London, England.
Learn more about Relx Group
Size
33,500 employees
Market Cap
$53.1 billion
Industry
Net Income
$1.2 billion
Founded
2018
5 Year Trend
+1%
Revenue
$7.1 billion
NASDAQ

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