Premium Wellness Sales Consultant (Inbound Sales)
Location: Irvine, CA 92618 (In-Office)
Employment Type: Full-Time
Compensation: $25.00-$28.00 per hour + Performance Bonus + Sales Incentives
Expected Annual Earnings: $70,000-$100,000+
Your role is to educate customers, build trust, recommend the right products, and help them make a confident buying decision.
Most sales are completed through phone, email, and live chat, with a limited number of customers visiting our showroom.
If you enjoy helping people, learning premium wellness products, and being rewarded for outstanding performance, we'd love to hear from you.
What You'll Do
As a Premium Wellness Sales Consultant, you'll work with customers who are already interested in purchasing our products.
Your daily responsibilities include:
- Respond promptly to inbound phone calls, emails, live chats, and website inquiries.
- Consult with customers to understand their health goals, lifestyle, and home requirements.
- Recommend the most appropriate sauna and wellness products based on each customer's needs.
- Educate customers on infrared technology, product features, installation requirements, electrical requirements, warranty coverage, and financing options.
- Follow up consistently with quotes, abandoned carts, and previous inquiries.
- Build customer confidence through honest, knowledgeable, and professional communication.
- Maintain accurate customer information and sales activities within our CRM system.
- Coordinate with our operations and customer service teams to ensure a seamless customer experience.
- Achieve monthly sales goals while delivering an exceptional customer experience.
What Makes This Position Different?
Unlike many sales jobs:
- Company-generated inbound leads
- No cold calling
- No prospecting
- No door-to-door sales
- Premium wellness products with an established reputation
- Customers are already researching our products before contacting us
- Focus on educating customers and building trust-not high-pressure sales tactics
- Stable hourly pay with meaningful monthly performance bonuses
Who Will Be Successful?
You'll thrive in this role if you:
- Enjoy helping customers make informed purchasing decisions.
- Build trust naturally and communicate with confidence.
- Have excellent follow-up habits.
- Are organized and detail-oriented.
- Enjoy learning technical products and explaining them in a simple way.
- Are motivated by achieving goals and earning performance bonuses.
- Take pride in delivering an outstanding customer experience.
Qualifications
Required
- 2+ years of consultative sales or customer-facing experience preferred.
- Excellent verbal and written communication skills.
- Strong organizational and follow-up abilities.
- Comfortable communicating by phone, email, and live chat.
- Strong computer skills and the ability to learn CRM and eCommerce platforms.
- Self-motivated with the ability to work independently in a fast-paced environment.
- High school diploma or equivalent.
Preferred Experience
Experience in one or more of the following industries is highly valued:
- Wellness products
- Premium consumer products
- eCommerce sales
- Furniture
- Home improvement
- Fitness equipment
- Luxury retail
- Medical devices
- Appliances
- High-ticket consumer sales
Compensation
We believe outstanding performance should be rewarded.
Base Pay
$25.00-$28.00 per hour, depending on experience and qualifications.
Performance Incentives
- Fixed incentive paid on every qualifying sauna sold.
- Large monthly performance bonuses based on sales achievements.
- Additional incentives for top performers.
Expected Annual Earnings
- Average Performer: $70,000-$80,000
- Strong Performer: $80,000-$90,000
- Top Performer: $100,000+
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company-Sponsored 401(k)
- Paid Vacation
- Paid Sick Leave
- Employee Discounts
- Paid Product Training
- Career Growth Opportunities
Apply today and become part of the JNH Lifestyles team.
Must be authorized to work in the United States.
