As a Prediction Markets Manager, you'll play a critical role in shaping and scaling the operations that power our prediction markets. You'll own the strategy and execution behind complex market operations, lead cross-functional initiatives that strengthen operational excellence, and help define how we launch, monitor, and optimize markets in a rapidly evolving regulatory environment. Working closely with Engineering, Regulatory, Analytics, Product, and external partners, you'll combine operational expertise with data-driven decision-making to build scalable processes, protect market integrity, and deliver a trusted marketplace for our customers.

• Lead the day-to-day operations of the DraftKings Exchange, ensuring reliable execution across electronic trading, market monitoring, and operational support for prediction markets.

• Drive real-time operational and technical support for the exchange by overseeing issue resolution, identifying root causes, and partnering with Engineering to improve platform stability and performance.

• Manage customer and partner operational relationships by supporting exchange connectivity, onboarding new participants, resolving complex inquiries, and ensuring a seamless trading experience.

• Partner closely with Engineering, Product, Regulatory, and Analytics teams to execute strategic initiatives, launch new market capabilities, and continuously improve exchange operations.

• Guide the development and enhancement of operational tools that enable real-time monitoring of market conditions, liquidity, market maker activity, trading performance, and prediction market health at scale.

• Analyze operational and market data to identify trends, recommend improvements, and implement scalable processes that strengthen market integrity, operational efficiency, and the customer experience.

• Develop deep expertise in prediction markets and emerging industry trends to influence operational strategy, support regulatory readiness, and help shape the future direction of the DraftKings Exchange.

• At least 5 years of experience in market operations, exchange operations, trading operations, market surveillance, financial markets, sportsbook trading, or a similar operational environment.

• Deep knowledge of exchange and market structure concepts, including order books, matching engines, liquidity, market states, trading dynamics, and operational risk management.

• Proven experience leading cross-functional operational initiatives, improving complex processes, and delivering scalable solutions in a fast-paced, regulated environment.

• Strong analytical, communication, and stakeholder management skills, with the ability to influence technical and business partners and communicate operational insights to senior stakeholders.

• Experience using data to evaluate operational performance, prioritize improvements, and support strategic decision-making.

• A passion for prediction markets, exchange operations, sports trading, or financial markets, with the flexibility to support shift coverage as needed. Experience working in a regulated trading, exchange operations, or market surveillance environment is preferred.