Based in Rhode Island, Smartapp is looking for an experienced Pre-Sales Solution Engineer as a key member of the sales team to act as a technical subject matter expert. This role will be responsible for leading technical pre-sales aspects of Smartapps
offerings supporting sales representatives in directly engaging with clients. The role utilises in-depth industry, practitioner and software knowledge to uncover customer business challenges and suggest improvements, showcasing solution workflow demonstrations and technical presentations to position the value of Smartapp.
Responsibilities:
- Collaborates with Smartapp Sales Executives to validate potential customer success plans and help execute on strategy/tactics for closing business and driving expansion
- Develops the required level of knowledge of customers' business processes, workflows, and technical requirements to build "trusted advisor" relationships with prospects
- Maintains a comprehensive knowledge of the business processes, technology trends, and workflows, within their domain of expertise, to provide insight and guidance required to position the value of Smartapp solutions
- Demonstrates thought leadership at the customer to differentiate Smartapp and gain acceptance that Smartapp is a long-term solution provider
- Provides leadership and guidance in the formulation of requirements definitions, scope documents, user needs studies, process assessments and project assessments for sales opportunities to help make business cases inclusive of ROI for the water solution portfolio
- Happy to lead or facilitate discovery workshops of varying sizes to help uncover business issues/drivers/initiatives and use this information to help connect with Smartapp solutions to deliver business outcome value
- Leverages Smartapp, and services together with other resources to develop innovative solutions that satisfy technical, fiscal and schedule constraints within the prospects business
- Collaborate with sales teams as a technical subject matter expert to optimise pipeline and sales growth
- Responsible for aligning with key customer stakeholders to secure business and technical closure of the proposed solution
- Manages technical evaluations, defines solution architecture, facilitates product demonstrations
- Provides technical validation and assesses feasibility, correctness and completeness of proposed solutions; applies best practices in solving business problems
- Assesses and directs prospects regarding strategic product issues involving license deployment, licensing structures and license management to maximize customer satisfaction and product revenue
- Develops and maintains trusted working relationships with the sales team and adjacent business resources (sales management, consulting, business development, global technical sales, marketing)
- Oversees and guides these resources within outlined account objectives to ensure customer satisfaction and business closure, coordinate global strategy and account coverage, and support broader decision making
- Shares best practices, competitive information, innovation, and thought leadership within the sales organization, product divisions, and technical sales organization locally and globally
- Provides answers and shares knowledge on technical product and integration information with the sales team
- Assist with the technical aspect of proposal generation, RFP responses
Requirements:
- BA/BS or equivalent experience preferred
- 5+ years of demonstrated successful software sales, preferably B2B or 5+ years of construction industry experience utilizing technologies
- Experience using a consultative, solution-based sales methodology desired
- Capacity to work in a fast-paced environment
- Ability to develop trusted relationships
- An understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.)
- Ability to leverage strong technical aptitude to master Smartapp's product offerings, business model, services, and emerging technologies
- Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
- Outstanding presentation and communication skills, in-person and through virtual meetings, direct message, email, etc.
- Strong analytical and problem-solving skills to synthesize meaningful information from ambiguous data
- Experience acting as a technology evangelist and promoter of modernizing the Construction industry is a plus
Perks & Benefits:
At Smartapp, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs.
