Pre-sales Engineer (US Based - Remote)

Duvo.ai

$90K — $130K *
US-AnywhereRemote in New York, NY
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in pre-sales, solutions engineering, or implementation consulting.
  • Experience selling to Operations, Supply Chain, or Finance at enterprise companies.
  • Familiarity with SQL, basic scripting, REST APIs, and basic Python.
  • Ability to troubleshoot integrations during customer calls.
  • Strong communication skills, especially in summarizing details succinctly.

Responsibilities

  • Run discovery sessions with customer teams to map existing processes.
  • Develop pilot scopes with clear Definitions of Done.
  • Build and demonstrate product pilots based on the customer’s specific data and processes.
  • Manage the technical evaluation process, including security and integration reviews.
  • Ensure successful pilot delivery with a focus on measurable customer outcomes.

Benefits

  • Competitive salary and equity options.
  • Opportunity to build the pre-sales function as the first hire in the region.
  • Remote work flexibility across the US and Europe.
  • Quarterly team offsites for better collaboration.
Full Job Description
Remote-first across the US. Occasional travel to Europe and to customer sites across the US.

About the role

This role sits between sales and engineering. You own the technical story in a

deal, you run the workshops with the customer's ops and IT people, and you

design the pilot that gets us from "this looks interesting" to a signed contract.

You'll work directly with the founders and the AE in your region.

What you'll do

Run discovery and process mapping with customer teams. Take what they

actually do across half a dozen systems, including the handoffs and

exceptions, and turn it into a pilot scope with a clear Definition of Done.

Build and demo pilots inside the product. We don't show generic decks. Every

demo runs against the customer's process, with their data shape and their

approval rules and their write-back targets.

Own the technical evaluation. Security review, integration sizing, the IT objections.

Bring engineering in when you actually need them.

Stay in the deal through pilot delivery. The customer's outcome has to be

verifiable, not just demoable, and that part lands with you.

Who you are

3+ years in pre-sales, solutions engineering, forward-deployed, or implementation

consulting. You've sold into Operations, Supply Chain or Finance buyers at

enterprise companies. Retail or FMCG is a bonus.

You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You

don't have to be a software engineer. You do have to be the person who can

debug an integration live on a call.

You read a buying committee well. You know who the champion is, who the

blocker is, and when to escalate.

You explain things in plain English. You push back on customer asks when they

hurt the pilot. Your call summaries are good enough that the rep just forwards

them.

What we offer

Competitive salary and equity. We share the range on the first call.

Seed-stage company backed by Index Ventures ($15M seed). Our founder and

CEO is Tom Cupr, who previously founded one of Europe's largest online grocery

retailers.

You're the first pre-sales hire in your region. The function is yours to build.

Remote across Europe / the US, with travel to customer sites in your region and a

team offsite once a quarter.

How we hire
  1. Recruiter screen
  2. 45 minutes with Omar (Head of Commercial) on the company and quick intros
  3. 45 minutes with Omar going deep on your background
  4. Working session: you deliver a demo to us
  5. Founder interview

We try to close the loop in under three weeks.

If this is the kind of problem you want to spend your time on, get in touch.

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