ESSENTIAL FUNCTIONS:Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Lead, coach, and develop a team of Pre-Owned Sales Consultants to consistently exceed sales and customer satisfaction goals.
- Drive monthly, quarterly, and annual sales, gross profit, volume, and CSI objectives.
- Desk deals and structure transactions to maximize profitability while maintaining a premium customer experience.
- Work closely with the General Sales Manager to develop pricing, inventory acquisition, and merchandising strategies.
- Analyze inventory aging, market trends, and competitive pricing to optimize vehicle turn and profitability.
- Manage daily sales activities including appointments, floor traffic, CRM follow-up, and sales process compliance.
- Ensure all customers receive a first-class luxury buying experience that aligns with Mercedes-Benz standards.
- Recruit, train, mentor, and retain top-performing sales professionals.
- Monitor salesperson performance through coaching, accountability, and performance reviews.
- Partner with the Finance Department to maximize product penetration while maintaining compliance.
- Maintain knowledge of lender programs, manufacturer incentives, and dealership promotions.
- Ensure compliance with all federal, state, dealership, and manufacturer regulations.
- Foster a positive, high-performance culture built on professionalism, integrity, and accountability.
- Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.
MINIMUM QUALIFICATIONS/SKILLS: - Minimum 3-5 years of automotive sales management experience within a franchised dealership.
- Current or recent experience managing a Pre-Owned/Used Vehicle Sales Department is required.
- Luxury automotive dealership experience (Mercedes-Benz, BMW, Lexus, Audi, Porsche, Land Rover, Cadillac, Acura, Infiniti, etc.) is strongly preferred.
- Demonstrated history of consistently achieving or exceeding sales and profitability goals.
- Proven ability to lead, motivate, and develop high-performing sales teams.
- Strong experience desking deals and managing inventory performance.
- Extensive knowledge of CRM systems, dealership operations, and automotive financing.
SUPERVISORY RESPONSIBILLITIES:This role has supervisory responsibilities
WORK ENVIRONMENT:This job operates in a professional office environment with frequent travel between dealership locations and local offices. This role routinely uses standard office equipment such as computers, phones, printers. with
PHYSICAL DEMANDS:- Must be able to lift up to 10 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
- Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
- May requires some driving and typing. Required to have visual acuity to operate motor vehicles
- Requires excellent visual acuity and manual dexterity
BENEFITS:- Medical Insurance plans tailored to salary and wage levels
- Dental and Vision Insurance
- Paid Parental Leave
- 401(k) with matching
- Disability Insurance, Pet Insurance, Group Life Insurance
- Flexible Spending Accounts
- Critical Illness, Accident, and Hospital Indemnity Supplemental Coverage
- Voluntary life and ADD coverage
- Short-term Disability and Long-term Disability
- Competitive Pay Plans
- Paid time off and Paid Holidays
- Employee discounts on vehicle purchases and service
- Growth opportunities
- Annual company events and family-friendly celebrations
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