Orlando Regional Healthcare

Practice Operations Manager-Lee Vista- Family Medicine-Orlando Health Physician Associates

Orlando Regional Healthcare • $75K — $95K *
Orlando, FL 32828In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare, business, or related field, or four years of relevant experience may substitute.
  • Two years of healthcare experience required, with at least one year in a leadership role.

Responsibilities

  • Manage approximately 4-15 physicians and 15-40 team members.
  • Collaborate with the Physician Lead to develop and oversee compliance standards.
  • Ensure adherence to regulatory and accreditation requirements for the organization.
  • Develop and manage annual operational and capital budget for clinic operations.
  • Oversee and enhance revenue cycle management to optimize revenue.
  • Administer methods to improve efficiency and quality in practice operations.
  • Coordinate with leadership to create strategic plans for clinic operations.

Benefits

  • Monday to Friday work schedule, providing a standard work-life balance.
  • Collaborative environment with a focus on team leadership and patient satisfaction.
Full Job Description
Position Summary

The Practice Operations Manager manages human, financial, and materials resources in a team relationship with the Physician Lead and Director /Physician Practices or COO or Senior Manager, Practice Operations to deliver high quality, customer focused cost effective, responsive health care services in an outpatient clinic setting to ensure patient and staff satisfaction in support of the mission and goals of the Orlando Health Physician Group (OHPG) and Orlando Health.

The location is 7051 Narcoossee Road, Suite 130, Orlando, FL 32822

The hours are Monday - Friday, 8am-5pm

Responsibilities

What you will do
  • Responsible for approximately 4-15 physicians and 15-40 team members.
  • In cooperation with the Physician Lead, assists in development and oversight of standards compliance for the designated scope of the outpatient clinics of the Service Line within the parameters established by OHPG. Identifies issues in service and coordinates action plans with the Service Line Physician leadership and the Director/Physician Practices or COO or Senior Manager.
  • Ensures compliance with all regulatory and accreditation mandates to which the organization is subject, company policies, procedures, and programs, ensuring consistent application within their service line(s). Reviews and implements OHPG policies, procedures and programs.
  • Develops and manages annual operational and capital clinic budget in cooperation with the Physician Lead and Senior Manager. Allocates and authorizes appropriate expenditures. Responsible for management of actual performance against budget providing analysis of material variances to Administration.
  • Maintains an effective revenue cycle and other systems to maximize revenue.
  • Administers methods to enhance efficiency and quality of practice operations, including the Patient-First Initiative, in collaboration with the Physician Lead, and Senior Manager, creating an environment consistent with management values of OHPG.
  • Works with the Lead Physician of the practice, ensures appropriate access, flow and scheduling of patients.
  • Works with the Leadership Team in the service line to provide seamless care throughout the continuum.
  • Works in cooperation with leadership to coordinate and develop long-range strategic plans for the clinic operations within the service line strategic plan in collaboration with the Physician leadership.
  • Hires, trains, supervises, evaluates and develops practice staff in accordance with established Human Resources Guidelines. Develops lead staff for each clinic. Builds a well-functioning team focused on the needs of the patient.
  • Ensures quality metrics are met in the practice setting.
  • Directs and oversees maintenance of physical facility to ensure appropriate operations, appearance, and security. Evaluates, recommends and plans for future space.
  • Negotiates, communicates and coordinates with the Service Line and other departments to implement operational changes and new initiatives.
  • Interprets, ensures and facilitates information exchange within the Service Line. Facilitates and promotes open communication within the Service Line. Analyzes and prepares appropriate responses and actions.
  • Researches, analyzes and maintains data collection system required to administer Service Line operations.
  • Participates with Marketing and Sales Department in Service Line promotion to enhance organizational growth and becomes involved in community affairs that enhance the image of the Service Line and OHPG/Orlando Health.
  • Ensures coverage of roles during staff shortages, vacations, sick or other leaves in order to assure continuity in patient care.
  • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Qualifications
  • Bachelor degree in a healthcare, business or related field; or Four (4) years of directly related work experience may substitute for the bachelor degree (in addition to the requirements listed in the experience section).
  • Two (2) years of health care experience, to include one year in a lead or supervisory role.

About Orlando Regional Healthcare

Orlando Health is a not-for-profit healthcare organization with multiple facilities in the Orlando, Florida area. The organization includes Orlando Regional Medical Center, Arnold Palmer Hospital for Children, Winnie Palmer Hospital for Women & Babies, Dr. P. Phillips Hospital, South Seminole Hospital, and Health Central Hospital. Orlando Health was founded in 1918 and is headquartered in Orlando, Florida. The organization provides a wide range of medical services, including cancer care, cardiology, emergency care, neurology, orthopedics, pediatrics, and women's health.
Learn more about Orlando Regional Healthcare
Size
20,000 employees
Industry
Healthcare
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Orlando Regional Healthcare

More Healthcare Jobs

Find similar Practice Operations Manager-Lee Vista- Family Medicine-Orlando Health Physician Associates jobs:

NationwideOrlando, FL