AdventHealth University

Practice Operations Director Cardiology and Multispecialty Clinics

AdventHealth University$104K — $193K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Healthcare, or related field (Required)
  • 5+ years of experience in a healthcare leadership role (Required)
  • Familiarity with medical records, coding, and billing practices (Preferred)
  • Background in managing multiple practices and physician start-ups (Preferred)
  • Experience in cardiology and multispecialty clinics (Preferred)

Responsibilities

  • Manage provider templates for optimized utilization and productivity
  • Evaluate quality metrics to enhance clinical quality and patient safety
  • Represent the service line throughout the recruitment process
  • Oversee consumer experience and manage performance accountability
  • Engage in team leadership and ensure compliance with training requirements
  • Optimize workflow for providers and staff, ensuring performance accountability
  • Conduct crucial conversations and manage disciplinary action plans

Benefits

  • Opportunities for team leadership development
  • Engagement in performance accountability measures
  • Professional growth within a dynamic healthcare environment
  • Access to mandatory training for compliance and skills enhancement
Full Job Description
Manages and balances provider templates for optimized utilization, monitoring productivity to determine the need to add or consolidate providers. Evaluates and manages quality metrics to drive clinical quality and patient safety, overseeing outcomes, licenses, certifications, accreditations, onsite inspections, and risk events. Represents the service line during each step of the recruitment process, identifying and communicating the need for new providers and monitoring recruitment triggers. Focuses on consumer experience through oversight and accountability of performance, managing action plans, and escalating complaints as needed. Delivers on Team Member Promise through team leadership development conversations, overseeing team engagement action plans, and ensuring compliance with mandatory training requirements. Ensures workflow optimization and effectiveness for both providers and staff, holding service line performance accountable through a variety of meeting structures. Manages crucial conversations and disciplinary action plans for providers and staff, conducting intentional practice rounding with providers and staff. Reviews upcoming provider renewals and holds introductory contract renewal discussions. Responsible for financial growth in managing practice and/or specialty to mission support and budget, accountable for overall financial performance of practices within service lines. Understands capital responsibilities and core tenets of expense management and revenue impact from volume, identifying and developing capital needs for practices to assist in annual capital planning. Works with facilities and purchasing teams to develop forms and present to capital committees for capital requests. Collaborates with appropriate partners on the execution of strategic and operational plans, including space planning to accommodate growth, fellowships, residencies, and other learners. Other duties as assigned. Knowledge, Skills, and Abilities: 022 Possesses excellent interpersonal, oral, and written communication skills 022 Knowledge of medical technology and terminology 022 Experience in finance and accounting with regards to the oversight of a departmental budget 022 Data analysis and critical thinking 022 Exceptional organizational skills as demonstrated by the ability to manage multiple tasks/deadlines 022 Ability to develop positive working relationships with members of multiple teams 022 Highly professional with excellent customer service skills 022 Highly proficient working knowledge of Microsoft operating systems i.e. Word, Excel, PowerPoint 022 Ability to be self-motivated and manage multiple projects and meet deadlines 022 Knowledge in coding, billing, and reimbursement 022 Skill in developing and maintaining effective relationships with medical and administrative staff, patients, and the community 022 Knowledge of policies and procedures of various physician specialty practices sufficient to direct operations and to provide effective patient care 022 Knowledge of physician professional fee billing practices and principles 022 Knowledge of governmental regulations and compliance requirements 022 Skill in using computer software to include word processing, spreadsheets, database, and general accounting 022 Ability to assume responsibility and exercise authority over assigned work function 022 Ability to establish and maintain quality control standards 022 Ability to organize and integrate organization priorities and deadlines 022 Ability to apply sound management practices and decision analysis in the implementation of financial and operational procedures 022 Must understand fiscal, programmatic, administrative, billing, and other regulations of health care settings 022 Excellent computer skills with proficiency in using practice management and electronic medical record software Education: 022 Bachelors [Required] 022 Masters [Preferred] Field of Study: 022 Bachelors Degree in Business Administration, Healthcare or related field Required Work Experience: 022 5+ experience in a healthcare leadership role [Required]022 Experience in medical records, coding and reimbursement [Preferred]022 Experience in Physician Practice management, managing multiple practices and physician start-ups [Preferred] 022 Practice management experience with cardiology and multispecialty clinics [Preferred]022 Experience with Hospital operations [Preferred] Additional Information: 022 An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:- Bachelors degree and 5+ years of experience OR - Associates degree and 7+ years of experience OR - High School Grad or Equivalent and 9+ years of experience. Licenses and Certifications: 022 Basic Life Support - CPR Cert (BLS) [Preferred] 022 Certified Medical Office Manager (CMOM) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677 Pay Range: $104,148.49 - $193,706.02

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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