Practice Manager Regional - PCI - Pittsburgh Region - FT

Highmark Health

$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent relevant experience in lieu of bachelor's degree
  • Master's degree preferred
  • 5-7 years of responsible experience in physician practice operations
  • 2 years of management experience overseeing multiple practices
  • Valid driver's license required

Responsibilities

  • Conduct on-site assessments to improve operational efficiency and patient satisfaction
  • Develop and manage budgets and financial metrics for each practice
  • Supervise staff, including hiring, training, and performance evaluations
  • Handle daily operations in the absence of the manager
  • Ensure compliance with physician contractual obligations and patient access standards
  • Manage onboarding and exit processes for practice acquisitions and departures
  • Provide training and ongoing support to practice managers

Benefits

  • Supportive environment for professional development
  • Opportunity to lead and impact multiple practices
  • Hands-on experience with strategic operational planning
  • Collaborative culture with physicians and healthcare professionals
  • Focus on enhancing patient care and operational efficiency
Full Job Description
Regional Practice Manager for Primary Care Institute Locations include and are subject to change: HVMG Edgeworth Internal Medicine HVMG Internal Medicine Associates HVMG Internal Medicine Specialists HVMG Primary Care Monaca HVMG Associates in Family Medicine HVMG Primary Care Associates Sewickley HVMG Family Practice Associates Hopewell AHN Primary Care Sewickley AHN Primary Care New Castle AHN Primary Care Butler AHN Primary Care Beaver AHN Cranberry Internal Medicine Associates GENERAL OVERVIEW: Provides operational and financial oversight to a network of physician practices. Is responsible for improving office operational efficiency and productivity while providing cost savings and revenue enhancing services. ESSENTIAL RESPONSIBILITIES: • Conducts on-site assessment of practice operations to identify opportunities for improvement in the areas of operational and process improvement, including patient access, care alignment, patient satisfaction, and maximizing revenue. Identifies barriers and implements corrective action measures to ensure positive outcomes. • Develops, plans, and budgets on a strategic, tactical, and operational level for and with each practice. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. • Supervises staff, resolves problems, and implements approved disciplinary action. Interviews, hires, trains, and conducts performance evaluations. • Assumes day-to-day operations and oversight of employees of practice in the absence of the manager (i.e. leave of absence, resignation, etc.) • Proactively manages physician contractual obligations by ensuring appropriate level of productivity (wRVUs), standardization of physician schedules and appointment times, and compliance with the 72-hour rule and same day availability for urgent patients. • Manages all phases of onboarding in the practice acquisition process, including providing support to new managers and physicians, establishing processes, and site preparation. Manages all phases of exit process for departing practices, including medical records processing, site breakdown, and staff assignments. • Trains new managers in policies and procedures. Provides ongoing guidance and support to established managers. • Works constructively with all designated physicians, leadership, and health professionals to accomplish organization and practice goals. QUALIFICATIONS: Minimum • Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree. Preferred • Master's degree. Additional Employment Requirements: • Valid driver's license • 5-7 years of progressively responsible experience in physician practice operations, including two years' management experience and oversight of multiple physician practices, offices, or clinics Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

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