NorthShore

Practice Manager - Primary Care

NorthShore$73K — $113K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 1 year previous experience in a physician practice
  • Bachelor's degree preferred or 1 year equivalent experience
  • At least 1 year of healthcare leadership experience preferred

Responsibilities

  • Manage support staff for patient services with an on-site clinic presence
  • Provide day-to-day direction and tasks to staff
  • Develop staff schedules, workflows, and conduct meetings
  • Partner with team to address and resolve concerns
  • Lead talent management including performance evaluations and coaching
  • Maintain training and orientation for staff and providers
  • Monitor patient experience and employee engagement scores

Benefits

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities
Full Job Description
Hourly Pay Range:
$35.16 - $54.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:
  • Position: Practice Manager
  • Location: 2007 95th Street, Naperville
  • Full Time 40 hrs
  • Hours: Varies M-F 7am or 8am to 5pm or 6pm / Sat as needed (8am - 12noon)
  • Required Travel: Yes


What you will do:
  • Manages all support staff in the delivery of patient services with dedicated on-site clinic presence including provider templates
  • Provide staff with day-to-day direction and tasks
  • Develops staff schedules, workflows and coordinates regular staff and professional meetings
  • Partner with team to address concerns and offer solutions
  • Oversee talent management, including performance evaluations, coaching, and disciplinary actions, as needed.
  • Lead and develop a high-performing team through effective hiring, training, performance management, and accountability practices.
  • Maintain training and orientation of staff and providers; provide input into developing and updating training
  • Exercises independent judgment within defined procedures to determine appropriate actions for moderately complex issues
  • Monitor patient experience and employee engagement scores and develop tactics to improve areas of opportunity
  • Responsible for monitoring and meeting budgetary goals for clinics/teams; Evaluate and report variances to director
  • Collaborates with site-based provider leaders to coordinate communication, cascade key information, and facilitate bi-directional feedback to drive alignment, responsiveness, and operational improvement
  • Performs quality audits; partners with quality to assess outcomes and plans for improvement
  • Ensuring services are in compliance with professional standards, state and federal regulatory requirements and maintaining applicable accreditations with key organizations


What you will need:
  • Minimum of 1 year previous physician practice experience
  • Bachelor's degree preferred, or minimum of 1 year equivalent experience
  • At least 1 year healthcare leadership experience preferred


Benefits (For full time or part time positions):
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


About NorthShore

NorthShore Careers

There has never been a better time to explore the diverse job opportunities at NorthShore, a leader in fostering professional growth and innovation in the industry.

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Join NorthShore’s dynamic team to assist some of the most respected companies in navigating their paths to digital mastery and operational excellence. Elevate industries and transform business processes with the brightest minds at NorthShore. This company stands at the forefront of technology, combining industry expertise with a commitment to digital innovation. Lead with a distinct advantage in the marketplace, harnessing NorthShore’s unique blend of technology insight and deep industry knowledge. Engage with a global network of business and technology advisors dedicated to guiding clients through their transformation journeys. Collaborate with a robust team of professionals, making NorthShore a powerhouse of knowledge and capability in the tech industry.

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Be part of NorthShore’s extensive network of experts, where innovation meets deep industry expertise and digital strategy.

Drive Innovative Solutions

Deliver targeted, innovative solutions that leverage the most trusted enterprise platforms, backed by a wealth of consulting experience and a commitment to forward-thinking.

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Engage in projects utilizing a wide array of Microsoft technologies, and leverage the combined capabilities, global reach, and collaborative spirit of NorthShore’s team.

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Advance your career with NorthShore, where the opportunities for professional development are vast, supported by unparalleled training, development programs, and certification support.

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Discover how NorthShore leads companies like EcoSolutions towards sustainable practices with advanced predictive analytics, enhancing operational efficiency and reducing environmental impact.

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NorthShore’s combined service capabilities and global reach enable clients to tackle disruption and lead industry transformations effectively. Clients globally turn to NorthShore for innovative strategies and solutions that drive growth and success in the digital age.

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