NorthShore

Practice Manager - Primary Care

NorthShore$80K — $124K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Health Administration or Business Administration/Management required.
  • Master's Degree preferred.
  • 5+ years of experience in healthcare management essential.
  • Strong background in medical practice or hospital management required.
  • CPR BLS certification from American Heart Association preferred.

Responsibilities

  • Lead and manage daily operations of multiple medical practices with a focus on quality care.
  • Recruit and develop a team of practice managers and staff, and set performance expectations.
  • Manage financial performance including budgeting, revenue, and expense controls.
  • Develop and implement strategic initiatives to drive growth and improve patient access.
  • Maintain a patient-centered approach to address inquiries and enhance satisfaction.
  • Enforce compliance measures to adhere to healthcare regulations and best practices.
  • Drive operational efficiency through process improvements and healthcare technology.

Benefits

  • Career pathways for professional growth and development.
  • Comprehensive medical, dental, pet, and vision options.
  • Tuition reimbursement for continuous education.
  • Free parking facility for all employees.
  • Savings plan through wellness programs.
  • Health savings account options available.
  • Retirement plans with company match.
  • Paid time off and holiday pay provided.
  • Opportunities for community involvement.
Full Job Description

Hourly Pay Range:

$38.67 - $59.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Position: Practice Manager

  • Location: 199 W Rand Rd Mount Prospect

  • Full Time: 40 hours

  • Hours: Monday-Friday, M-F 8a-4:30p - on call at times

  • Required Travel: Occasionally


What you will do:

  • Leading and managing the daily operations of a group of medical practices, ensuring consistency and high-quality care across all locations.

  • Recruiting, developing, and leading a team of practice managers and staff, setting performance expectations, providing mentorship, and ensuring professional development.

  • Assuming responsibility for the financial performance of the practices, including budgeting, revenue management, expense control, and financial planning to optimize profitability.

  • Developing and implementing strategic initiatives to drive growth, enhance patient access, and improve patient care quality across all practice locations.

  • Maintaining a patient-centered approach, addressing patient inquiries and concerns, and ensuring the highest level of patient satisfaction.

  • Establishing and enforcing quality assurance and compliance measures, ensuring all practices adhere to healthcare regulations and industry best practices.

  • Driving operational efficiency through process improvement, standardized protocols, and the use of healthcare technology to enhance patient care and record-keeping.

  • Overseeing inventory management and supply procurement, ensuring practices are well-stocked and resources are used efficiently.

  • Preparing and presenting comprehensive reports on the performance of all practice locations, analyzing financial, operational, and patient care metrics to inform decision-making.

  • Collaborating with healthcare providers, hospital administration, and other stakeholders to ensure cohesive and coordinated care delivery across the system.

What you will need:

  • Bachelors Degree Health Administration Required Or

  • Bachelors Degree Business Administration/Management Required

  • Masters Degree Preferred

  • 5+ Years experience in healthcare management, with a strong background in medical practice or hospital management required.

  • CPR BLS - American Heart Association (AHA) Preferred

Benefits (For full time or part time positions):

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, Pet and Vision options

  • Tuition Reimbursement

  • Free Parking

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off and Holiday Pay

  • Community Involvement Opportunities

About NorthShore

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