Practice Manager- Cayuga Pain Management and Schuyler Pain Management

As the Practice Manager at Cayuga and Schuyler Pain Management, core responsibilities include leadership and oversight for daily clinic operations, staff management, patient experience initiatives, and practice performance. The manager will work collaboratively with practice leadership and support departments to ensure the delivery of high-quality, patient-centered care while achieving organizational goals related to access, quality, service, and financial performance. As organizational integration efforts continue, additional practices, responsibilities, and duties may be assigned to support evolving operational and strategic needs.

Roles and Responsibilities: Develop and maintain a fiscal plan for the practice, monitor patient revenues, and control operating expenses Ensure the highest level of patient satisfaction and resolve complaints within required time frames Facilitate staff hiring, training, and ongoing professional development Lead process improvement initiatives and manage operational changes effectively

Required Skills and Experience: Minimum of 3-5 years of experience in a healthcare setting Experience in budget management and financial reporting for healthcare practices (3+years) Strong leadership skills, including team management and staff development (3+ years) In-depth knowledge of regulatory compliance and audit processes (2+ years) Experience with patient satisfaction initiatives and customer service strategies (2+ years)

Preferred Skills and Experience:

Bachelor's degree preferred or equivalent experience in healthcare management Certified Medical Practice Executive (CMPE) Advanced degree in healthcare administration or a related field Certification in Lean Six Sigma or equivalent process improvement training Proficiency in using electronic health record (EHR) systems and Microsoft Office

Physical Requirements: Sitting: Up to 50% Standing: Up to 40% Reaching: Up to 10% Bending: Up to 10% Lifting: Must be able to lift 40 lbs Potential exposure to communicable diseases through patient interaction.

Location and Travel Requirements: Onsite: Cayuga Pain Management - 101 Dates Drive, Ithaca, NY 14850 & Schuyler Pain Management - 250 Steuben St., Montour Falls, NY, 14865

Shift: 40 hours a week and available to support the practice with calls after hours or weekends

Travel: 50% Travel required between locations based on office needs

Compensation Disclosure: $93,641.60 to $130,000 per year