Power Markets Associate, Client Solutions

Aurora Energy Research

$80K — $95K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in a client-focused role in power markets
  • Strong analytical skills in fields such as engineering, business, or economics
  • Excellent communication skills for client interactions
  • Proven project management skills for complex initiatives
  • Results-oriented with a hands-on approach to achieving goals
  • Team player with a successful track record in collaborative environments

Responsibilities

  • Empower clients across the power sector with investment decisions using Aurora's software
  • Collaborate with Advisory teams for project-based feature analyses
  • Lead client transaction support projects with market analysis and valuations
  • Deliver specialized training on software workflows and output interpretation
  • Resolve client software inquiries and communicate feedback to internal teams
  • Partner with Product teams to steer software evolution and roadmaps
  • Utilize dashboards to enhance customer engagement and retention strategies

Benefits

  • Opportunity to learn from industry leaders about power market evolution
  • Gain deep understanding of investment processes including capital raising and transactions
  • Direct client engagement through conferences and workshops
  • Collaborative and informal work culture
  • Access to coaching and mentorship from seasoned professionals
  • Modern office space located in vibrant East Austin
  • Training program available for professional development
  • Comprehensive Employee Assistance Program for personal and professional support
Full Job Description
Power Markets Associate, Client Solutions

Department: Software Solutions

Employment Type: Permanent - Full Time

Location: Austin, USA

Reporting To: Client Solutions Manager

Description

We are currently looking for a motivated Power Markets Associate to join the team in Austin, to support the growth of Chronos, Aurora's battery valuation software, in ERCOT and CAISO. This role sits cross-functionally between Advisory, Product, Research, and Commercial teams, developing battery market expertise while supporting client-facing analysis and providing structured feedback to internal product teams.

The successful candidate will combine nodal US power markets knowledge with keen analytical ability, and a knack for client-facing interactions. They will be a fast learner who excels in a highly collaborative role, and will be able to navigate the complexities of power market forecasting software, while also being able to articulate these complex results to clients.

Key Responsibilities
  • Empower leading developers, utilities, and funds across the power sector to deploy capital in the Energy Transition, by leveraging Aurora's software suite for investment decisions.
  • Collaborate with Aurora's US Advisory teams to perform feature-bridging analyses for client projects, enabling access to pre-release features and novel insights.
  • Lead engagement on client transaction support projects, using Aurora's software suite to perform market analysis and/or site-specific asset valuations
  • Deliver specialized client training, demonstrating workflows, and guiding users through the creation and interpretation of site-specific valuation outputs.
  • Work closely with internal Research, Modeling, and Product teams as you drive client software queries to resolution and communicate client feedback to inform product strategy.
  • Partner with internal Product teams to shape the evolution of Aurora's software suite and development roadmaps.
  • Utilize customer usage & health dashboards to coordinate with internal Account Managers, and engage with customers to drive usage, satisfaction, and retention.
  • Lead, manage, and develop more junior members of the team.


What we are looking for

Required attributes:
  • At least 3 years of professional experience in a client-centric and knowledge-driven role in power markets.
  • Strong analytical capabilities in engineering, business, economics, or similar.
  • Strong communication skills with confidence in client-facing situations and other complex stakeholder situations.
  • Demonstrated project management skills and ability to drive complex initiatives to successful completion.
  • Results-driven, with a high degree of persistence in reaching goals and a hands-on approach to ensuring targets are achieved.
  • Strong team player, with a track record of success in team environments.


Desirable attributes:
  • Domain expertise in nodal power market analytics (ERCOT, CAISO, PJM, NYISO)
  • Project finance, Tax equity, M&A transaction experience
  • Client-facing role
  • Experience with at least one programming language (e.g. SQL, Python, R, etc.)
  • Advanced knowledge of Excel


What we offer
  • The opportunity to learn how major players in the energy sector view the evolution of power markets and make strategic investment decisions accordingly
  • The opportunity to develop deep understanding of investment processes such as capital raising, portfolio strategy & management, and transactions
  • Direct engagement with clients across the energy industry through Aurora conferences, workshops and webinars
  • A fun, informal, collaborative, and international work culture
  • A competitive salary package
  • Access to regular coaching & mentoring sessions and the opportunity to learn from experienced professionals
  • A brand-new office space in the vibrant and culturally rich East Austin area
  • Access to the Aurora Academy, our training program, offers a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry.
  • Access to our Employee Assistance Program (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects

The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience.

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