Full Job Description
The Power Grid Operations Associate role is an entry pathway into becoming a New England Grid Operator. Associates must successfully complete an intensive eight-month System Operator Initial Training (SOIT) program and test for and earn a NERC Reliability Coordinator certification. This program develops the technical and operational skills required to help operate the New England bulk electric system within ISO-NE's Control Room.
No direct industry experience is required, though applicants with technical training and/or experience in an electrical utility, power systems training, U.S. Navy nuclear, and/or power plant are encouraged to apply.
What we offer you:
• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Onsite luncheon spaces with free coffee and a variety of dining options
• Flexible work hours
• Employee Business Networks
• Distance-based relocation assistance available
• 12-hour rotating shift once fully trained as a System Operator and in the Control Room
• Travel between our Windsor, CT (BCC) and Holyoke, MA (MCC) offices (30 miles)
How you will make an impact
• Become a certified NERC Reliability Coordinator and ISO System Operator
• Gain proficiency with Energy Management Systems and ISO-NE operational procedures
• Support reliable, economical delivery of electricity to 15 million New England residents
What we're looking For
• Bachelor's degree in engineering or related technical equivalent
• Strong analytical, mathematical, and problem-solving skills
• Advanced reading, critical thinking, reasoning, and perception
• Ability to interpret technical documents and communicate effectively with internal and external stakeholders
• Ability to work in complex, time-sensitive environments within a team
• Advanced computer skills (MS Office, Windows)
• Self-starter, strong decision-making, able to work under pressure
• Excellent verbal/written communication, strong presentation and report-writing skills
This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).
The expected salary for this position is $124,624 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.
This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.