ISO New England

Power Grid Operations Associate

ISO New England$124K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related technical field
  • Strong analytical and problem-solving skills
  • Proficiency in reading and interpreting technical documents
  • Effective communication skills with stakeholders
  • Ability to work in complex, fast-paced environments
  • Advanced computer skills (MS Office, Windows)
  • Self-starter with strong decision-making abilities

Responsibilities

  • Become a certified NERC Reliability Coordinator and ISO System Operator
  • Gain proficiency with Energy Management Systems and operational procedures
  • Support reliable electricity delivery to New England residents
  • Participate in the eight-month System Operator Initial Training program
  • Test for and earn NERC certification
  • Collaborate with team members in the Control Room
  • Adapt to a 12-hour rotating shift schedule once fully trained

Benefits

  • Stable, mission-driven workplace with meaningful impact
  • Engaged work environment valuing inclusion and employee wellbeing
  • Robust benefits package including financial planning and tuition reimbursement
  • Wellness programs including onsite gym facilities
  • Flexible work hours and distance-based relocation assistance
  • Employee Business Networks for additional support and networking opportunities
Full Job Description
The Power Grid Operations Associate role is an entry pathway into becoming a New England Grid Operator. Associates must successfully complete an intensive eight-month System Operator Initial Training (SOIT) program and test for and earn a NERC Reliability Coordinator certification. This program develops the technical and operational skills required to help operate the New England bulk electric system within ISO-NE's Control Room. No direct industry experience is required, though applicants with technical training and/or experience in an electrical utility, power systems training, U.S. Navy nuclear, and/or power plant are encouraged to apply. What we offer you: • A stable, mission-driven workplace where your impact truly matters • A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing • Competitive compensation with a base salary + performance bonus • Robust benefits package, including: • Enhanced 401(k) and financial planning support • Tuition reimbursement and professional development • Wellness programs, including an onsite gym • Onsite luncheon spaces with free coffee and a variety of dining options • Flexible work hours • Employee Business Networks • Distance-based relocation assistance available • 12-hour rotating shift once fully trained as a System Operator and in the Control Room • Travel between our Windsor, CT (BCC) and Holyoke, MA (MCC) offices (30 miles) How you will make an impact • Become a certified NERC Reliability Coordinator and ISO System Operator • Gain proficiency with Energy Management Systems and ISO-NE operational procedures • Support reliable, economical delivery of electricity to 15 million New England residents What we're looking For • Bachelor's degree in engineering or related technical equivalent • Strong analytical, mathematical, and problem-solving skills • Advanced reading, critical thinking, reasoning, and perception • Ability to interpret technical documents and communicate effectively with internal and external stakeholders • Ability to work in complex, time-sensitive environments within a team • Advanced computer skills (MS Office, Windows) • Self-starter, strong decision-making, able to work under pressure • Excellent verbal/written communication, strong presentation and report-writing skills This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.). The expected salary for this position is $124,624 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks. This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

About ISO New England

ISO New England Inc. is an independent, non-profit Regional Transmission Organization, headquartered in Holyoke, Massachusetts, serving Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. ISO-NE oversees the operation of New England's bulk electric power system and transmission lines, generated and transmitted by its member utilities, as well as Hydro-Québec, NB Power, the New York Power Authority and utilities in New York state, when the need arises. ISO-NE is responsible for reliably operating New England's 32,000 megawatt bulk electric power generation and transmission system. One of its major duties is to provide tariffs for the prices, terms, and conditions of the energy supply in New England. ISO New England's stated mission is to protect the health of New England's economy and the well-being of its people by ensuring the constant availability of electricity, today and for future generations. ISO New England ensures the day-to-day reliable operation of New England's bulk power generation and transmission system, oversees the administration of the region's wholesale electricity markets, and manages the regional planning processes. ISO-NE was created in 1997 by the Federal Energy Regulatory Commission, as a replacement for the New England Power Pool, which was created in 1971. The ISO-NE grid does not extend to remote parts of eastern and northern Maine in Washington and Aroostook Counties. In these areas, residents receive their electricity from Canadian providers such as NB Power and Hydro-Québec.
Learn more about ISO New England
Industry
Founded
1997

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