Accenture

POS Production Support Analyst 6441558

Accenture$83K — $114K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of work experience
  • At least 2 years of POS test experience
  • High School Diploma/GED

Responsibilities

  • Design and execute functional POS test cases based on business requirements.
  • Gradually build knowledge of POS transaction flows and payment processing.
  • Validate core POS flows such as sales, refunds, and tender processes.
  • Support release testing by documenting results and reporting execution status.
  • Assist in User Acceptance Testing coordination and validation support.
  • Review business requirements and user stories to understand testing scope.
  • Identify and document defects clearly with tickets.
  • Participate in POS support activities by analyzing reported issues.

Benefits

  • Medical, dental, and vision coverage
  • Long-term disability coverage
  • 401(k) plan
  • Paid time off
Full Job Description
Role Summary:
We are looking for a POS QA Analyst to support Point of Sale testing, release validation, defect documentation, and production support activities. The role will initially focus on functional POS test execution, test evidence collection, UAT coordination, and business scenario validation. Over time, the candidate will be expected to build deeper knowledge of POS payment flows, transaction log analysis, and support triage. The role requires working onsite at the client location in San Ramon, CA, from Monday to Friday.

Key Responsibilities:
  • Design and execute functional POS test cases based on the business requirements.
  • Gradually build knowledge of POS transaction flows, payment processing, settlement, and downstream reporting.
  • Validate core POS flows such as sales, refunds, voids, tenders, receipts, discounts, restricted items, loyalty, and basic payment scenarios.
  • Support POS release testing by documenting test results, capturing evidence, and reporting execution status.
  • Assist in User Acceptance Testing coordination, including test data preparation, scenario walkthroughs, and validation support.
  • Review business requirements, user stories, process flows, and acceptance criteria to understand testing scope.
  • Identify, document, and track defects with clear steps to reproduce, expected results, actual results, screenshots, receipts, and supporting evidence.
  • Work with QA leads, business stakeholders, development teams, and client vendor teams to clarify issues and support defect resolution.
  • Participate in POS support activities by helping analyze reported issues and gathering required details for triage.
  • Learn to review transaction logs with guidance, including basic fields such as transaction ID, timestamp, store/register details, amount, tender type, response code, authorization code, and error messages.


The role requires working onsite at the client location in San Ramon, CA, from Monday to Friday

Basic Qualifications:
  • Minimum 2 years of work experience
  • Minimum 2 years of POS test experience.
  • High School Diploma/GED


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 8/14/2026

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range

California - $40.00 - $55.00/hour

Cleveland - $40.00 - $55.00/hour

Colorado - $40.00 - $55.00/hour

District of Columbia -$40.00 - $55.00/hour

Illinois - $40.00 - $55.00/hour

Maine - $40.00 - $55.00/hour

Maryland - $40.00 - $55.00/hour

Massachusetts - $40.00 - $55.00/hour

Minnesota - $40.00 - $55.00/hour

New York - $40.00 - $55.00/hour

New Jersey- $40.00 - $55.00/hour

Virginia- $40.00 - $55.00/hour

Washington - $40.00 - $55.00/hour

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
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