Global Payments

Portfolio Operations Administrator

Global Payments$70K — $95K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Business Systems, or related field
  • 5+ Years Relevant Experience in software implementation, system integration, or SaaS deployment
  • Hands-on experience implementing or configuring Planview or similar PPM platforms
  • Strong proficiency with SQL, MS Excel, and Planview analytics/reporting tools
  • Familiarity with resource management, capacity planning, and financial forecasting within a portfolio
  • Understanding of agile, hybrid, and waterfall methodologies

Responsibilities

  • Leads complex conversion/integration implementation efforts to achieve product goals.
  • Configures Planview modules based on technical and business requirements.
  • Translates solution specifications into system configurations using Planview tools and APIs.
  • Performs data mapping, transformation, and validation for multi-account conversions.
  • Develops and maintains technical documentation, including configuration logs and implementation runbooks.
  • Utilizes Planview's integration framework for data exchange via file transfer, APIs, or middleware.
  • Tracks technical issues and metrics using Planview analytics for risk management and mitigation.

Benefits

  • Technical training and professional development opportunities
  • Supportive team environment with opportunities for collaboration
  • Access to cutting-edge technology and tools
  • Potential for remote work and flexible scheduling
  • Health and wellness programs to support employee well-being
Full Job Description
Summary of This Role

Executes technical implementations and data conversions of varying size and complexity with enterprise-wide PPM transformation tools. Develops technical specifications, implementation plans, data migration strategies, and integration solutions. Performs detailed analysis of requirements to configure and optimize Planview modules. Responsible for ensuring data integrity, managing issue resolution, and supporting post-implementation evaluation. Engages with internal technical teams and stakeholders to support successful solution delivery.

What Part Will You Play?

  • Leads the executing, controlling, and reporting of the most complex and unique conversion/integration implementation efforts within the specific goals of building and delivering a particular product(s)..


  • Configures Planview modules (e.g., portfolio, strategies) based on technical and business requirements.


  • Translates solution specifications into system configurations and process flows using Planview tools and APIs.


  • Performs data mapping, transformation, and validation for conversions involving multiple accounts and product lines.


  • Develops and maintains detailed technical documentation, including configuration logs, transformation logic, and implementation runbooks.


  • Utilizes Planview's integration framework to enable data exchange with external systems via file transfer, APIs, or middleware.


  • Tracks technical issues, resolutions, and metrics using Planview analytics and reporting features; supports proactive risk identification and mitigation.


  • Supports testing and validation efforts, including system, regression, and user acceptance testing, to ensure accurate Planview functionality post-deployment.


  • Adheres to defined change control processes for project assets such as requirements, configuration specs, and documentation.


  • Communicates system-level risks and dependencies to technical leads and stakeholders to support delivery milestones.


What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Business Systems, or related field


  • 5+ Years Relevant Experience in software implementation, system integration, or SaaS deployment


Preferred Qualifications

  • Hands-on experience implementing or configuring Planview or similar PPM platforms


  • Strong proficiency with SQL, MS Excel, and Planview analytics/reporting tools


  • Familiarity with resource management, capacity planning, and financial forecasting within a portfolio.


  • Understanding of agile, hybrid, and waterfall methodologies.


  • Experience with API integration and enterprise data migration


  • Familiarity with MS Project or other project tracking software


What Are Our Desired Skills and Capabilities?

  • Technical Skills - Strong understanding of SaaS architecture, data mapping, and system integration practices


  • Analytical Skills - Ability to interpret complex datasets and align them with application configurations


  • Problem Solving - Capable of diagnosing and resolving issues in multi-system environments


  • Documentation - Skilled in maintaining technical documentation and version control throughout implementation


About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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