LOCATION: Austin, TX.Schedule: On-site Monday - Friday: 9:00 am - 6:00 pm ABOUT THE ROLEAs a
Portfolio Manager, you will provide leadership and oversight for multiple communities within your assigned portfolio, ensuring operational efficiency, financial performance, regulatory compliance, and outstanding customer service. This is a highly visible role that combines property management expertise, team leadership, financial oversight, and client relationship management.
What You'll Do- Provide leadership and operational oversight for a portfolio of residential communities.
- Partner with Boards of Directors, General Managers, and internal departments to achieve community and company goals.
- Support budgeting, financial planning, and ongoing fiscal management for assigned properties.
- Drive operational excellence by implementing best practices, standard operating procedures, and continuous process improvements.
- Lead, coach, and support on-site management teams, including hiring, training, performance management, and staff development.
- Ensure communities operate in compliance with governing documents, company policies, and applicable regulations.
- Build and maintain strong relationships with Board members, residents, vendors, and internal stakeholders.
- Attend Board meetings, budget meetings, annual meetings, and other community events as needed.
- Assist with community transitions, new account onboarding, and strategic initiatives.
- Identify operational challenges and implement effective solutions to improve performance and resident satisfaction.
RequirementsWhat You Need to Succeed- Minimum of 5 years of property management, community association management, or related business leadership experience.
- Experience working with Boards of Directors, HOAs, condominiums, or community associations is required.
- Professional designations such as M-100, CMCA, AMS, or PCAM are required.
- Strong understanding of community operations, financial management, budgeting, and customer service.
- Proven ability to lead, coach, and develop high-performing teams.
- Excellent communication, relationship-building, and conflict-resolution skills.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Working knowledge of accounting principles and financial reporting preferred.
Benefits- Medical, Dental, and Vision Insurance
- Short-Term and Long-Term Disability
- Employee Assistance Program (EAP)
- Identity Theft Protection
- Pet Insurance
- Retirement Plan
- Paid Time Off (PTO)
- 401(k)
