Job Requisition ID: 57988
BPIS: 09645
Opening Date: 08/18/2026
Closing Date: 09/01/2026
Agency:Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated Starting Salary $10,000/monthly ; Full Salary Range $10,000 - $12,000/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Excluded - Federally Funded
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a
DETAILED Resume/Curriculum Vitae (CV) to the
MY DOCUMENTS section of your application if you decide to provide one.
Position OverviewThe Department of Healthcare and Family Services, Division of Child Support Services is seeking a highly qualified and motivated individual to lead our Policy Section in the role of Section Manager. This position requires the ability to monitor and enforce compliance with federal and state laws, rules, and regulations; plans, directs and evaluates the Policy management operations of the DCSS.
The ideal candidate will possess excellent communication skills and possess professional supervisory experience, organizational skills, and the ability to work collaboratively with external operating units and agencies.
HFS values employees with different backgrounds, life experiences, and talents.
Essential Functions- Subject to management approval, serves as Manager in overseeing the Policy Section of the Division of Child Support Services (CSS) Bureau of Policy and Program Support.
- Directs, reviews, and evaluates the development, implementation and coordination of program regulations.
- Serves as a full-line supervisor.
- Reviews, evaluates and assists in the development, coordination and analysis of training done by the Division's Resource Center for CSS staff and others.
- Serves as policy coordinator and liaison with external operating units and agencies in the development and analysis of operating procedures between other units within the Division, the IV-D program and the statewide child support system.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
- Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or business organization.
Preferred Qualifications- Three (3) years of experience developing, monitoring, and evaluating child support operating policies and procedures.
- Three (3) years of professional experience reviewing and analyzing federal and state child support regulations.
- Three (3) years of professional experience directing and evaluating the planning and implementation of enhancements and revisions to program policy and procedures.
- Three (3) years of experience ensuring organizational compliance with federal and state laws, rules, and regulations regarding child support.
- Three (3) years of experience reviewing, evaluating, and assisting in the development, coordination and analysis of training created for division staff.
- Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, conducting performance evaluations, training staff and approving time off.
- Three (3) years of professional experience utilizing statistical analysis to evaluate organizational performance.
Conditions of Employment- This position requires the ability to pass a national background check prior to employment due to accessing confidential tax information.
- Requires the ability to maintain and utilize state issued equipment such as a laptop.
- Requires ability to travel in the performance of duties, with overnight stays as appropriate.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Benefits StatementEmployees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
Work Hours: Monday - Friday 8:30 a.m. to 5:00 p.m.
Headquarter Location: 607 E Adams St, Springfield, Illinois, 62701
Work County: Sangamon
EmailPosting Group: Leadership & Management
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
