Police Civilian Commander

City of Pasadena, CA

• $201K — $251K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in police science, public administration, or related field
  • Three years of supervisory experience in a police department or equivalent
  • Master's degree in administration of justice, business, or management is highly desirable
  • Strong leadership and communication skills
  • Proven ability to manage performance and allocate resources effectively

Responsibilities

  • Plan, organize, and direct the Support Services division
  • Manage performance of divisional managers and staff
  • Ensure a high-performance, customer service-oriented work environment
  • Ensure compliance with laws and regulations governing police operations
  • Direct the Police Records, Property and Evidence, and Communications sections
  • Implement special projects as directed by the Chief of Police
  • Represent the Police Department to various stakeholders and prepare reports for City Council

Benefits

  • Generous benefit package including health insurance options
  • Retirement benefits through CalPERS with defined benefit formulas
  • 457(b) deferred compensation plan for retirement savings
  • Paid leave including holidays, sick leave, and vacation
  • Annual Professional Development Allowance and Tuition Reimbursement Program
  • City-paid Life and Short-Term Disability insurance
  • Free Employee Assistance Program
Full Job Description
Salary : $201,254.00 - $251,567.00 Annually
Location : City of Pasadena, CA
Job Type: Full -Time
Job Number: 27-044
Department: Police
Division: Chief of Police
Opening Date: 10/01/2026
Closing Date: 10/22/2026 11:59 PM Pacific

The Police Civilian Commander is a management position responsible for managing and directing the Support Services division of the Police Department. The incumbent directs the operations of the Police Dispatch and Emergency Communications, Property and Evidence, Records Management, Fleet and Technology Units and is part of the Police Department Command Staff.

The ideal candidate demonstrates a strategic/forward thinking approach, strong leadership, excellent communication skills with an emphasis on proactively obtaining and sharing information, and embraces the department's core values and "The Pasadena Way".

Essential Functions
The major responsibilities of this position are listed below. For more information, please review the .
  • Plans, organizes, directs, controls, integrates and evaluates the work of the Support Services division
  • Directs and manages the performance of divisional managers and staff
  • Provides day-to-day leadership and works with managers and staff to ensure a high-performance, customer service-oriented work environment that supports achieving the department's and the City's mission, objectives and values
  • Through subordinate managers, ensures staffing and operational compliance with local, state and federal laws and regulations governing police dispatch and emergency communications, property and evidence, records management services, fleet and technology services
  • Through subordinate Police Administrators and Supervisors directs the Police Records section, Property and Evidence Section, Communications Section, Fleet and Technology Units
  • Plans, directs and implements special projects and assignments as directed by the Chief of Police and/or Deputy Chief.
  • Represents the Police Department to other departments, elected officials, professional associations, and community groups and outside agencies; participates in a variety of Police Department educational and special events.
  • Prepares City Council agenda reports and resolutions and makes presentations to the Council and commissions; performs research and analysis and prepares a variety of studies and reports; prepares, reviews and evaluates Requests for Qualifications/Proposals, contracts and scopes of work; negotiates, prepares and administers contracts and agreements; responds to information requests from other entities and the public and data requests and audits by state and federal regulatory agencies
  • Oversees implementation and operational management of the Active Intelligence Center (AIC), including coordinating technology, data, and workflows to support real-time crime analysis, drone deployments, and improved response times for critical incidents.

Qualification Guidelines

COMPETENCIES
The following list represents the core competencies needed for success in this position.
  • Adaptability- Responding positively to change and modifying behavior as the situation requires.
  • Oral Communication - Engaging effectively in dialogue.
  • Relationship Building - Establishing rapport and maintaining mutually productive relationships.
  • Allocating Resources- Prioritizing the use of fiscal and material resources to maximize organizational effectiveness.
  • Managing Performance - Ensuring superior individual and group performance.
  • Analyzing & Interpreting Data - Drawing meaning and conclusions from quantitative or qualitative data.
  • Legal & Regulatory Navigation - Understanding, interpreting, and ensuring compliance with laws and regulations.
  • Professional & Technical Expertise- Applying law enforcement principles, practices, and technical subject matter to the job.

Education, Training and Experience
  • Bachelors degree in police science, public administration, or a related field, and
  • Three years of experience supervising a section or division of a police department; or an equivalent combination of training and experience.
  • A master's degree in administration of justice, business, management or a closely related field is highly desirable.
SELECTION PROCESS
The selection process may consist of a training and experience evaluation, written test, interview panel, and/or department-level interviews.
Special Requirements
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.

Successful completion of a comprehensive background investigation is required, including a review of employment history, criminal conviction record, credit history, use of intoxicants and/or other controlled substances.
The City of Pasadena offers a generous benefit package. For details regarding employment benefits and provisions, please see the for Non-Represented Management employees. This classification belongs to Level 3 (Sworn Safety Management).
Retirement:

The City of Pasadena contracts with the California Public Employees' Retirement System (CalPERS) to offer a defined benefits program for eligible employees.
"New" CalPERS members are subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and receive the following benefit formulas: 2% at 62 (Miscellaneous) or 2.7% @57 (Safety)

"Classic" members of CalPERS receive the following benefit formulas: 2.5% at 55 (Miscellaneous or 3% @55 (Safety)

Deferred Compensation:

The City offers a 457(b) deferred compensation plan to help employees save for their retirement and supplement their CalPERS pension. Employees can defer salary with pre-tax or Roth after-tax deductions.

Health Insurance:

The City contracts with CalPERS to offer several comprehensive health plans that include Health Maintenance Organization (HMO) plans and Preferred Provider Organization (PPO).

Other Benefits include:
  • Dental Insurance (HMO and PPO plans offered)
  • Paid leave (holidays, sick leave, vacation leave and management time off)
  • City-paid Life and Short-Tem Disability insurance
  • Voluntary vision, life, accident, critical illness and long- term disability insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Annual Professional Development Allowance
  • Tuition Reimbursement Program
  • Free Employee Assistance Program

01

What is your highest level of education achieved?
  • High School diploma or equivalent
  • Some college
  • Associate's degree
  • Bachelor's degree
  • Master's or advanced degree
  • None of the above

02

What best describes your years of experience supervising a section or division of a police department?
  • None but willing to learn
  • 1-2 years
  • 2-3 years
  • 3 or more years

03

In 200 words or less, describe your experience supervising or managing a section or division within a law enforcement agency. Include the agency, your title, the section(s) or function(s) you managed, and your specific management responsibilities. If none, please indicate N/A.
Required Question

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