OverviewThe PMO Manager serves as the operational leader of PMO practices, responsible for driving consistency, discipline, and transparency across the project portfolio. This role ensures the effective delivery of projects by establishing and enforcing standards, optimizing governance processes, and providing portfolio-level insights to leadership. In addition to managing key initiatives, the PMO Manager partners with project managers and stakeholders to strengthen execution practices, improve reporting quality, and advance the maturity and effectiveness of the PMO function.
Utilizes critical thinking, leadership, and strategic execution capabilities developed through 7+ years of progressive project and program leadership experience, peer mentorship, and PMO operational governance.
Key ResponsibilitiesProject Management
- Lead and manage assigned projects from initiation through closure, ensuring delivery on time, within scope, and within budget.
- Collaborate with cross-functional teams to define project requirements, scope, and deliverables.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Faciliate project meetings and maintain project documentation.
PMO Governance and Support
- Provides day-to-day leadership across PMO processes.
- Coaches or mentors project managers.
- Drives adherence to methodology through activities such as project audits and retrospectives and makes recommendations to the PMO director to improve project planning consistency, risk management, and change control.
- Serves as a point of escalation for project delivery standards.
- Influences decisions regarding standards or governance exceptions
- Prepares and coordinate the annual activities of internal project audits (MARS, SOC II) to demonstrate compliance of defined controls. In collaboration with the PMO Director, manages any remediation activities.
PMO Reporting
- Teams up with project managers, executive sponsors, and stakeholders to develop materials for the monthly Executive Sponsor Review meeting. Gathers feedback to ensure the meeting's agenda aligns with the needs and expectations of the executive-level audience.
- Provides weekly executive-level status reports across all active projects.
Experience and Qualifications- 7-10+ years of project management experience, including leading complex, cross-functional initiatives
- Demonstrated ability to manage enterprise critical projects and programs which impact organizational strategy through disciplined execution and high visibility
- PMP Certification or similar certification(s)
- Detailed understanding of project lifecycle methodologies (waterfall, Agile, hybrid) and their application
- Strong financial and operational acumen, including budget tracking, KPIs and decision support
- Excellent communication and presentation skills, especially in executive settings
- Proficiency in project management tools (e.g., Smartsheet, MS Project, Jira, or similar)
- Experience with PMO operations, governance, and process development
- Experience mentoring other project managers
Education- Four-year college education
Work Model- Americo maintains an in-office work environment designed to support collaboration, training effectiveness, team cohesion, and operational excellence. Americo's standard business hours are Monday - Friday, 8:00AM - 5:00PM.
