PMHNP + Practice Operations Manager

Mindfully Behavioral Health

$110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Board License - PMHNP required
  • Willingness to travel between Cincinnati office locations
  • Strong written and verbal communication skills
  • Highly organized and detail-oriented
  • Self-motivated and proactive
  • Experience in integrated healthcare teams
  • Two years of relevant clinical health experience preferred

Responsibilities

  • Provide compassionate psychiatric care to a manageable caseload
  • Collaborate with medical directors and care teams to ensure clinical excellence
  • Design and implement workflow improvements with autonomy
  • Contribute to staffing and scheduling strategies
  • Oversee daily clinic operations for effective patient flow
  • Manage provider utilization targets and sustainability reporting
  • Lead the administrative team to enhance communication and growth

Benefits

  • Health, vision, and dental insurance
  • Paid time off and recharge days
  • HSA with employer match
  • Dependent care FSA
  • Employer-paid Life and AD&D insurance
  • Employer-paid short-term and long-term disability
  • HealthiestYou wellness program with free healthcare visits
  • Employee assistance program
  • 401k with generous employer match
  • Student loan support
  • Paid malpractice insurance
  • Crunch fitness discounts
  • Voluntary pet insurance
Full Job Description
Job Type

Full-time

Description

Mindfully Psychiatry is a growing private practice and is seeking a compassionate, collaborative clinician-operations manager who thrives in a role that blends patient care with practice operations. This position is ideal for someone who enjoys seeing patients and playing a key role in shaping how a small but growing mission-driven psychiatry practice runs day to day. You'll have a meaningful mix of direct clinical impact and operational management-creating a balanced role with variety, autonomy, and growth potential.

Schedule: 5 days per week - flexibility in structuring your day based on patient care vs. operations; no weekends or night shifts required.

Salary: $110,000 per year.

Full-time Benefits:
  • Health, vision, and dental
  • Paid time off
  • Paid recharge days
  • HSA with employer match
  • Dependent care FSA
  • Employer-paid Life and AD&D insurance
  • Employer-paid short-term and long-term disability
  • HealthiestYou wellness program - no cost for participation; 100% free healthcare visits
  • Employee assistance program
  • 401k with generous employer match
  • Student loan support
  • Paid malpractice insurance
  • Crunch fitness discounts
  • Voluntary pet insurance


Job Responsibilities:

Clinical Care (Direct Patient Impact)
  • Provide high-quality, compassionate psychiatric care to a manageable caseload.
  • Collaborate with the medical director and practice leadership, providers and care teams to support continuity and clinical excellence.
  • Help ensure patients experience a welcoming, efficient, and supportive care environment.


Operations & Practice Leadership (Big-Picture + Daily Impact)
  • Autonomy to design and implement workflow improvements.
  • Direct input into staffing models, scheduling strategies, and patient flow.
  • Partner-not just support-practice leadership in operational decisions.
  • Reports to Practice Leader.
  • Oversee and improve daily clinic operations, ensuring scheduling, patient flow, and provider support are smooth and effective. Tools include EHR, established reporting systems and existing process manuals.
  • Manage provider utilization targets and reporting to help the practice run sustainably.
  • Optimize workflows and clinical systems to boost quality, reduce friction, and enhance patient satisfaction.
  • Lead a small, high-performing administrative team, supporting clarity, communication, and professional growth.
Quality, Safety & Compliance
  • Ensure adherence to HIPAA, OSHA, and behavioral health regulations.
  • Maintain safety protocols and help create a culture of calm, clarity, and accountability.
Patient Experience
  • Serve as a thoughtful and professional escalation point for patient concerns.
  • Champion responsive, compassionate communication across the practice.
  • Keep an eye on trends in patient satisfaction and support continuous improvement.
Strategic & Growth Collaboration
  • Partner with the practice leader on new service lines and improvements that meaningfully enhance care.
  • Opportunity for mentorship and support from experienced leaders. Collaborative culture. No figure it out alone as we work as a team.
  • Participate in evaluating systems that make clinical and administrative work easier.
  • Track KPIs and help drive smart, patient-centered operational decisions.

Why This Role is Unique
  • Balanced work: meaningful time with patients + purposeful involvement in how the practice operates.
  • Variety: clinical care, team leadership, problem solving, and operational decision-making.
  • High impact: your ideas help shape a small, tight-knit practice where change happens quickly.
  • Growth-oriented: room to expand your leadership skills while maintaining your love for patient care.
  • Mission-driven environment: collaborate with a team that deeply values mental health, relationships, and compassionate care.

Qualifications and skills:
  • Required Board License - PMHNP.
  • Ability to work at Cincinnati offices; occasional car travel to other office locations.
  • Excellent written and verbal communication skills.
  • Organized, detail-oriented, self-motivated and a self-starter.
  • Ability to function as an effective member of an integrated healthcare team.
  • Two years relevant clinical health experience preferred.
  • Healthcare management experience preferred.


Salary Description

$110,000 per year.

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