Plumbing Service Manager

F.H. Furr

$85K — $100K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing residential service technicians (plumbing experience preferred)
  • Proven leadership skills that inspire and hold teams accountable
  • Commitment to nurturing customer relationships and technical skills
  • Experience coaching technicians on service excellence and communication
  • High energy and goal-oriented with a focus on improvement
  • Strong organizational and problem-solving capabilities

Responsibilities

  • Lead and develop a team of plumbing technicians
  • Cultivate a culture centered on accountability and craftsmanship
  • Ensure all jobs are performed with professionalism and communication
  • Support technicians in identifying opportunities while prioritizing customers
  • Track performance metrics to enhance service quality
  • Collaborate with leadership to improve processes and drive business growth

Benefits

  • Competitive base salary with performance-based bonuses
  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company matching contributions
  • Paid time off and recognized holidays
  • Ongoing training and chances for leadership growth
  • Potential for career advancement in a dynamic company
Full Job Description
Overview

What You’ll Do

  • Lead, coach, and develop a team of plumbing technicians to perform at their highest level
  • Drive a culture of accountability, craftsmanship, and outstanding customer interaction
  • Ensure every job is completed with precision, professionalism, and clear communication
  • Support technicians in maximizing opportunities while always putting the customer first
  • Monitor performance metrics and continuously raise the bar for results and service quality
  • Partner with leadership to strengthen processes and grow the business
What We’re Looking For
  • Proven experience managing residential service technicians (plumbing preferred)
  • A strong leader who inspires, motivates, and holds teams accountable
  • Someone who values customer relationships just as much as technical excellence
  • Ability to coach technicians on both service delivery and how to communicate value to homeowners
  • High energy, goal-oriented mindset with a passion for continuous improvement
  • Strong organizational and problem-solving skills
Benefits
  • Competitive base salary + performance-based bonus opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing training and leadership development
  • Career advancement opportunities within a growing organization

If you’re a hands-on leader who can bring out the best in technicians—both in their work and in how they connect with customers—we want to hear from you

 

Posted Min Pay RateUSD $85,000.00/Yr. Posted Max Pay RateUSD $100,000.00/Yr.

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