Overview🚰
Plumbing Manager (Residential)What You'll Do- Lead, manage, and mentor a team of Plumbing Technicians
- Foster a culture of quality, accountability, and continuous improvement
- Drive division performance through goal setting, reporting, and team development
- Collaborate with sales and marketing teams to increase service opportunities and customer retention
- Partner with operations, dispatch, and customer service teams to streamline processes
- Improve efficiency through scheduling optimization, workflow improvements, and technician performance tracking
- Serve as the subject-matter expert for residential plumbing installations
- Stay current with industry standards, regulations, and emerging technologies
- Ensure top-tier service quality and responsiveness
- Resolve escalated customer concerns with professionalism and care
What You'll Bring- Minimum of 3 years of management experience in residential plumbing
- Ability to inspire and drive personal and professional growth among team members
- Commitment to delivering exceptional homeowner satisfaction
- Strong leadership skills with a proven track record of meeting or exceeding business goals
- Detail-oriented with strong multitasking abilities
- Effective presentation skills and comfort speaking to groups
- Confident, decisive communication in a fast-paced, goal-driven environment
- Proficiency with computers and Microsoft Office (Excel, Word, PowerPoint)
Why You'll Love Working Here
- Medical, Dental & Vision Insurance - Comprehensive coverage with minimal out-of-pocket expenses
- Disability & Life Insurance - Financial protection for you and your family
- 401(k) with Company Match - Competitive retirement savings plan
- Paid Training & Career Development - Ongoing professional growth and advancement opportunities
- Paid Holidays & PTO - Generous time off to support a healthy work-life balance
- Company Vehicle & Tools - Provided for qualified employees
Compensation & Details
- Pay: $100,000 - $120,000 annually (plus performance-based bonuses)
- Job Type: Full-Time
Join our team at Whalen & Ives and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
