Clio

Platform Engineer, Databases

Clio$116K — $157K *
US-Anywhere
+ 4 other locationsRemote
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in database management, specifically with MySQL
  • Proven ability to optimize query performance
  • Strong troubleshooting skills to solve performance issues in database systems
  • Experience in working with automation tools and scripting
  • Passion for continuous learning, particularly in AI applications

Responsibilities

  • Prepare and scale Clio’s database infrastructure for reliability and growth
  • Define the database roadmap aligned with business objectives
  • Troubleshoot and resolve performance problems in MySQL databases
  • Collaborate with developers to automate and enhance database reliability
  • Implement solutions to streamline database processes and reduce manual intervention

Benefits

  • Competitive salary with comprehensive health, dental, and vision insurance
  • Hybrid work model with a minimum of two in-office days per week for local employees
  • Flexible time off policy encouraging a minimum of 20 days off annually
  • Annual counseling benefit of $2000
  • RRSP matching and RESP contributions
  • Clioversary recognition program for long-term employees
Full Job Description
Summary:

We’re looking for a Platform Engineer, Databases to join our Systems Engineering, Production team. This role is for someone passionate about building robust, scalable database systems, and eager to tackle innovative challenges.

As a key player, you’ll focus on optimizing, maintaining, and evolving our MySQL infrastructure to support high-performance, mission-critical applications. This is a unique opportunity to be exposed to diverse technologies and make a measurable impact.

This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.

What Your Team Does:
  • We build, secure, and maintain the infrastructure and critical services that power Clio’s core applications

  • We help Clions make data-driven decisions by providing observability and transparency for all of our environments

  • We collaborate with the Clio product development teams to build tools that improve workflows and remove manual labour or friction points

What You'll Work On:
  • You’ll be responsible for preparing Clio’s database infrastructure for the future in terms of scale and reliability

  • You will collaboratively define the roadmap to support business goals, and satisfy application requirements

  • You will investigate and solve performance problems with our MySQL databases and other data stores

  • You will scope, define, and collaborate with developers to implement automation and processes that power the reliability of Clio’s data stores

What You Should Have:
  • Experience investigating and solving performance problems

  • The ability to optimize query performance

  • Readiness to work with and develop the MySQL knowledge to the rest of the SRE team

  • A portfolio of successful projects (as well as a collection of lessons learned from failed projects)

  • A keen interest in improving your craft using AI

Don’t have all of those? The most important part of this job is that you approach new challenges with curiosity and a drive to apply what you learn to fixing root causes, not just symptoms. Deep curiosity and a desire to learn will help you succeed in this job, combined with a drive to help others by shipping code. 

Serious bonus points if you have experience with:
  • Migrations tools, pt-online-schema-change or gh-ost

  • Managing hosts with Puppet

  • Docker and Kubernetes

  • Ruby or Golang

  • AWS resources with Terraform or CloudFormation

  • Bash

  • ProxySQL and the Percona toolkit

#LI-Remote

    What you will find here:

    Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

    Some highlights of our Total Rewards program include:

    • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

    • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

    • Flexible time off policy, with an encouraged 20 days off per year.

    • $2000 annual counseling benefit

    • RRSP matching and RESP contribution 

    • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

    The expected salary range* for this role is $116,500 to $137,000 to $157,500 CAD. There are a separate set of salary bands for other regions based on local currency.


    *Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

    About Clio

    Clio is a cloud-based legal practice management software company based in Burnaby, British Columbia, Canada. The company was founded in 2008 by Jack Newton and Rian Gauvreau. Clio's software allows law firms to manage their cases, documents, billing, and client information from a single platform. The company has over 150,000 customers in 100 countries. Clio has won numerous awards for its software, including the 2019 Legaltech News Innovation Award for Best Practice Management Software.
    Learn more about Clio
    Size
    500 employees
    Industry
    Founded
    2008

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