The Capital Group Companies, Inc

Platform Adoption and Enablment Engineer Lead

The Capital Group Companies, Inc$153K — $246K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)
  • Minimum of 10 years of experience in platform engineering, cloud architecture, or technology adoption and enablement
  • Demonstrated ability to drive adoption of complex technical products and enhance customer engagement
  • Extensive experience in influencing outcomes through guidance and coaching rather than hands-on work
  • Strong background in architecture, engineering, and software development with cloud fluency (e.g., AWS, Azure)
  • Creative problem-solver adept at providing pragmatic solutions to unblock customers
  • Proven experience in leading cross-functional teams and managing service partner resources
  • Expert communicator with strong planning and stakeholder-management skills, including experience with Agile/SAFe methodologies

Responsibilities

  • Own the customer journey for discovering and succeeding with the platform
  • Create guidance and support structures to make complex capabilities approachable
  • Engage teams early to identify and solve customer pain points
  • Remove blockers with creative solutions when product gaps exist
  • Lead a cross-functional virtual team across various domains
  • Influence and coordinate teams for successful implementation of solutions
  • Shape the future of enablement related to AI-assisted development and modern developer platforms

Benefits

  • Individual annual performance bonus
  • Capital's annual profitability bonus
  • Retirement plan with a 15% contribution of eligible earnings
  • Access to a variety of company-wide opportunities to advance career
Full Job Description
"I can succeed as a Platform Adoption & Enablement Lead at Capital Group."

Our team builds and runs the enterprise cloud platform and the capabilities that thousands of engineers depend on to deliver business-critical applications at scale. But great technology only creates value when teams actually adopt it-and that's where you come in.

As our Platform Adoption & Enablement Lead, you'll own how customers discover, embrace, and succeed with our platform. Starting from real customer pain points, you'll create the on-ramps, guidance, and support structures-documentation, reference examples, dojos, and office hours-that make complex capabilities approachable. You'll engage teams early, remove blockers with creative, pragmatic solutions when the product isn't there yet, and make sure every team lands securely and in line with our architecture, security, and operational standards. You'll lead a cross-functional virtual team spanning architecture, information security, FinOps, resiliency, and platform engineering, and you'll shape the enablement for what comes next-including AI-assisted development and modern developer-experience platforms. You won't do the build work yourself; you'll influence, coach, and coordinate the teams who do.

"I am the person Capital Group is looking for."

  • You have a bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)


  • You have at least 10 years of experience across platform engineering, cloud architecture, and/or technology adoption and enablement, including leading enterprise-scale adoption of technical products or platforms


  • You have proven experience driving adoption of complex technical products-engaging customers early, understanding their pain points, reducing friction, and growing usage while upholding standards


  • You have extensive experience delivering outcomes through influence rather than hands-on build work-guiding, coaching, and enabling the teams you support to implement solutions themselves


  • You have a strong architecture, engineering, and software-development background with broad cloud fluency (e.g., AWS, Azure), infrastructure-as-code, CI/CD, and container/Kubernetes ecosystems-enough depth to solution credibly and set standards; SRE experience is a plus


  • You are a creative problem-solver who devises pragmatic workarounds and interim solutions to unblock customers while respecting architecture, security, and operational best practices


  • You have proven experience leading cross-functional or virtual teams-and leading managed service partner resources-setting direction, delivery expectations, and governance routines while keeping work aligned to enterprise standards


  • You are an expert communicator and product owner with exceptional planning, coordination, and stakeholder-management skills, including engaging IT executive audiences, and experience with Agile/SAFe ways of working


"I can apply in less than 4 minutes."

You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

Charlotte Base Salary Range: $153,842-$246,147

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

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