ONEOK Energy Services

Planview Administrator Business Process Professional II

ONEOK Energy Services$72K — $108K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or related field.
  • 5 to 7 years of experience in project management and user support.
  • Experience with administering Planview or similar Project Management and/or Financial systems.
  • Understanding of system configuration, data structures, and user access management.
  • Ability to troubleshoot and resolve issues with guidance.

Responsibilities

  • Administer and maintain Planview application settings according to business needs.
  • Manage resource data and ensure data accuracy and integrity.
  • Configure screens and fields based on user and leadership needs.
  • Support report updates for accurate business insights.
  • Collaborate with the Lead Administrator to learn system architecture and integrations.
  • Assist in troubleshooting integration errors and data issues.
  • Provide functional support to end users, including troubleshooting and documentation.

Benefits

  • Remote work options available in multiple states.
  • Opportunity for career progression into more advanced administrative roles.
  • Access to ongoing training and mentorship in a collaborative environment.
  • Involvement in projects that aim for process and technology improvements.
Full Job Description

JOB SUMMARY

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Georgia, Illinois, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary
A Planview Administrator BPP II plays a key role in the ongoing support, configuration, integration support, and optimization of the Planview environment. This is a developmental role designed to build both functional and technical capability, with the goal of progressing into a more advanced administrative position over time. The BPP II Administrator is expected to learn system architecture, integration points, and best practices through hands-on experience. 

Key Responsibilities

Planview Administration & Configuration

  • Administer and maintain general Planview application settings in alignment with business and technical requirements 

  • Manage resource data, including resource attributes, user access grants, and role assignments, ensuring accuracy and data integrity 

  • Configure and maintain screens, fields, columns, and default column sets based on user and leadership requirements 

  • Support report updates and enhancements to ensure consistent and accurate delivery of business insights 

Technical Support & Integration Collaboration

  • Work closely under the guidance of the Lead Administrator to learn system architecture, integrations, and data flows 

  • Assist in monitoring and troubleshooting integration errors, data issues, and system break/fix scenarios 

  • Help triage and resolve production issues, escalating as needed while building troubleshooting expertise 

  • Gradually develop the ability to independently support integration-related issues and system stability 

Testing & Quality Assurance

  • Support configuration management and release readiness by executing defined testing expectations 

  • Assist in creating, maintaining, and executing test plans for system changes, enhancements, and upgrades 

  • Perform functional validation during migrations, updates, and defect resolution efforts 

  • Ensure changes are tested thoroughly and meet requirements prior to deployment 

User Support & Documentation

  • Provide functional support to end users, troubleshooting issues and answering system-related questions 

  • Contribute to knowledge management by maintaining FAQs, documentation, and internal knowledge base content 

  • Develop user-facing guidance and training materials to improve adoption and system understanding 

Preferred Skills & Experience

Technical & Functional Skills

  • Experience administering Planview or similar Project Management and/or Financial enterprise systems 

  • Foundational understanding of system configuration, data structures, and user access management 

  • Exposure to integrations, data flows, or system interfaces (APIs, batch processing, or middleware is a plus) 

  • Ability to troubleshoot issues and support break/fix resolution with guidance 

  • Experience or familiarity with testing methodologies and execution 

Collaboration & Problem Solving

  • Strong willingness to learn in a mentor-driven environment 

  • Analytical mindset with attention to detail 

  • Ability to balance user support, technical learning, and configuration tasks 

Preferred (Nice-to-Have)

  • Direct experience with Planviewadministration 

  • Exposure to financial systems or accounting processes(budgeting, forecasting, cost tracking) 

  • Experience supporting or working alongside system integrations 

Essential Functions and Responsibilities

  • Develop strong working relationships and collaborate with team members, business partners, IT stakeholders, consultants and vendors, to achieve success on initiatives.

    • Document and analyze business processes, user requirements and technology capabilities to identify opportunities for increased efficiency or effectiveness. Perform business process reviews, making recommendations for improvements and/or changes to resolve deficiencies. Solicit feedback and seek alignment with IT and business subject matter experts.

    • Identify and recommend appropriate controls for business processes and technology solutions.

    • Implement process or technology improvement opportunities by performing project management activities such as: collaborating with project sponsors and project teams to define project scope, developing project schedules, gathering business requirements, establishing project team roles and responsibilities, monitoring progress, and training business users.

    • Research, identify and understand technology solution limitations.

    • Recommend technology enhancements and/or additional solutions.

    • Collaborate with business partners to document and prioritize requirements on product backlog tasks and projects.

  • Provide ongoing business user support such as: advanced triaging and resolution of application issues, maintaining application configuration, testing system changes and enhancements, and development and delivery of training materials.

  • Develop and maintain moderate to complex business intelligence analysis in support of strategic initiatives.

  • Guide, support, and mentor other team members as needed.

  • Prepare and present information to management.

Education

  • Bachelor's Degree Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred:

Work Experience

  • Experience defining and implementing project requirements, testing, training and resolving issues to ensure successful delivery.

  • Experience in applying project management techniques

  • Experience with providing user support, testing, training, documenting product requirements, and managing a product backlog.

  • Experience researching, analyzing and composing reports, procedures, forms and correspondence

Knowledge, Skills and Abilities

  • Skills in: use and function of office equipment including computers and applicable software.

  • Skills in: communicating effectively in writing and verbally.

  • Skills in: conducting meetings, developing and presenting information to individuals and groups.

  • Skills in: self-motivating and self-directing; adapting quickly to new or changing responsibilities.

  • Skills in: developing solutions to complicated issues using abstract thinking in new or complex situations.

  • Skills in: managing and prioritizing multiple assignments with competing deadlines.

  • Ability to: work collaboratively with a wide variety of people, including leaders, peers, customers, vendors and other stakeholders.

  • Ability to: negotiate, resolve conflicts and build commitment.

  • Ability to: communicate technical topics to non-technical users.

  • Ability to: proactively identify and propose value additive initiatives.

  • Ability to: apply an understanding of economic concepts and business drivers.

  • Ability to: identify, research, evaluate and prioritize problems and develop recommendations for appropriate action.

  • Ability to: work under stressful conditions and time constraints; adjusting to respond to changing circumstances.

Licenses and Certifications

  • None required

Strength Factor Rating - Physical Demands/Requirements

  • Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

  • Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

  • Walking: Moving about on foot (Frequently)

  • Sitting: Remaining in a seated position (Constantly)

  • Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

  • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

  • Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

  • Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

  • Climbing: Ladders, Stairs (Occasionally)

  • Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

  • Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

  • Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

  • Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

  • Crawling: Moving about on the hands and arms in any direction (Occasionally)

  • Reaching: Extending hands and arms in any direction (Constantly)

  • Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

  • Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

  • Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

  • Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

  • Hearing: Perceiving the nature of sound by the ear (Frequently)

  • Tasting/Smelling: (Occasionally)

  • Near Vision: Clarity of vision at 20 inches or less (Constantly)

  • Far Vision: Clarity of vision at 20 feet for more (Frequently)

  • Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

  • Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

  • Employee is subject to inside environmental conditions

Working Conditions

  • Well lighted, climate controlled areas (Constantly)

  • Frequent repetitive motion (Constantly)

  • CRT (Computer Monitor(s)) (Constantly)

Travel

  • Some travel may be required

Driving

  • Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

Expected Salary Range

$72,000.00 - $108,000.00

About ONEOK Energy Services

ONEOK is a publicly-traded limited partnership engaged in natural gas liquids, natural gas pipelines, and natural gas gathering and processing. It is a Fortune 500 company and is included in Standard & Poor's (S&P) 500 Stock Index. Originally founded in 1906 as an intrastate natural gas pipeline business in Oklahoma, today ONEOK is one of the nation's premier energy companies involved in the natural gas and natural gas liquids businesses. Its business segments provide safe, reliable energy and services to their diverse customers. By following a strategy that blends the performance and profitability of all of the segments, ONEOK is able to deliver sustainable earnings growth for shareholders. ONEOK’s success is driven by employees who strive to better not only their company but also the communities in which they live.

ONEOK Energy Services Careers

Join the dynamic team at ONEOK Energy Services, a leader in the energy sector, and propel your career to new heights in an environment that fosters growth, innovation, and leadership. As one of the premier energy companies, ONEOK offers a range of job opportunities that allow professionals to excel in their fields and contribute to a sustainable energy future.

Work You’ll Do

At ONEOK Energy Services, you will engage in meaningful work that directly impacts our company and the industry. Our team is at the forefront of the energy sector, leading projects that enhance how energy is produced, distributed, and consumed. Your role within our company will position you at the intersection of energy solutions and technological advancement, driving change and delivering results that matter.

Innovative Work Environment

Embrace the opportunity to work alongside some of the brightest minds in the energy sector. Our team of over 10,000 dedicated professionals is committed to fostering an atmosphere of innovation and excellence. At ONEOK, you will leverage cutting-edge technology and deep industry expertise to deliver high-impact solutions across various markets.

Career Development and Growth

ONEOK Energy Services is committed to the professional growth of its employees. Whether you are just starting your career or are a seasoned professional, ONEOK provides unparalleled career advancement opportunities, including professional development programs, leadership training, and diversity initiatives. Our robust training programs are designed to enhance your skills and prepare you for leadership roles within the company.

Join Our Team

Explore the wide range of job opportunities at ONEOK Energy Services, from entry-level positions to executive roles. We are hiring talented individuals who are passionate about the energy industry and eager to make a difference. Our team values diversity, and we strive to create an inclusive culture where everyone can thrive.

Internship Programs

Kickstart your career with an internship at ONEOK Energy Services. Our internships provide hands-on experience in real-world projects that prepare you for a successful career in the energy sector. Interns at ONEOK gain valuable industry insights and have the opportunity to network with professionals and leaders within the company.

Benefits and Culture

ONEOK Energy Services offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Our company culture promotes teamwork, integrity, and respect—values that are integral to our corporate identity and business approach.

Stay Connected

Stay up-to-date with the latest from ONEOK Energy Services by joining our career network. Receive job alerts, read about our latest projects, and gain insider tips that can help you during the interview process and beyond. Customize your preferences to see how your skills and interests align with potential job opportunities at ONEOK.

Apply Now

Ready to take the next step in your career? Search open positions that match your skills and interests on our Jobs page. We look for driven, curious, and innovative team players who are ready to make an impact. Submit your resume, prepare for your interview, and join a company that values your unique contributions.

Explore ONEOK Energy Services Careers

Discover the exciting and rewarding career opportunities waiting for you at ONEOK Energy Services. Let your ambition lead you to success in a company that is as committed to your career as you are. Join us and be part of a team that is reshaping the energy landscape. [SEARCH ONEOK JOBS](#) [READ CAREERS BLOG](#) [JOB ALERT EMAILS](#)
Learn more about ONEOK Energy Services
Size
2,847 employees
Market Cap
$28.8 billion
Industry
Net Income
$612.8 million
Founded
1988
5 Year Trend
+13.1%
Revenue
$8.5 billion
NASDAQ

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