Under the direction of the Plant Manager, the Quality Manager is accountable for overseeing and improving overall plant quality through the implementation of process quality systems, while ensuring all quality related issues are addressed to achieve maximum efficiency. This position works in collaboration with Metal North America Quality Systems, Operating strategy and Personnel.
Key Responsibilities:
• Responsible for maintenance of plant quality systems including but not limited to inspection and test method, work instructions, procedures, product specs, GMP's.
• Develop and drive continuous improvement initiatives in plant quality.
• Support continuous improvement initiatives in supplier quality.
• Responsible for ensuring quality system adherence and all aspects of product integrity is maintained.
• Responsible for appropriate disposition of finished product through data driven analysis, while assuring compliance to all specifications.
• Maintain established and new customer contact to maintain strong relationships, resolving quality issues, and ensuring technical and quality support.
• Responsible for leading plant root cause and corrective action investigations for customer complaints and internal quality nonconformance's.
• Audit implementation of corrective actions implementation for customer complaints and internal quality nonconformance's.
• Coordinate with Metal North America Commercial, Product Development, Quality and Engineering regarding new business and product trials.
• Responsible for accurate and timely resolution of all supplier defective material claims.
• Responsible for tracking the HFI system including balance, disposition, re-work and inventory levels.
• Ensure that plant quality procedures are up to date, in alignment with Metal North America Quality requirements and followed.
• Ensure quality objectives (KPIs) are communicated with floor personnel and develop processes to promote compliance.
• Responsible for educating and instructing plant departmental leads and supervisors in HACCP, internal auditing and other food safety quality (BRC) programs.
• Prepare quality reviews and submit them to management.
• Assist in development of special plant projects and work in conjunction with Metal North America Personnel.
• Maintain continuous communication and interaction with all Ardagh Metal Packaging plants.
• Works closely with human resources to address and resolve personnel issues.
• Direct supervision of plant personnel; may vary by location.
• Responsibility for environmental and sustainability initiatives for the site, acting as an EH&S representative.
• Other responsibilities as assigned.
Requirements:
• Must possess strong analytical, computer, and communication skills
• Driven and Energetic
• Able to solve complex problems outside of normal processes
• Ability to work with all levels of personnel
• Bachelor's degree in technical or relevant discipline
• Minimum 8 years of experience in manufacturing
• 4 years quality experience
• Excellent management/leadership aptitude
• Black or Green Belt Certification (preferred)
• Food Safety (BRC/SQF) and HACCP certification (preferred)
• Experience with can manufacturing improvement methods implementation (preferred)
