5-7 years of experience in plant operations or logistics management, preferably in concrete or construction industries.
Strong leadership skills to develop and motivate teams to excel.
Proven track record of enhancing customer service levels and resolving issues effectively.
Excellent organizational and problem-solving capabilities.
Proficient in dispatch software and Microsoft Office; open to learning new tech.
Understanding of DOT regulations and safety standards.
Superior communication and interpersonal skills with a focus on relationship-building.
Responsibilities
Inspire and coach the plant team to achieve operational excellence.
Manage daily plant operations, including scheduling and route optimization.
Collaborate to exceed customer expectations and resolve issues quickly.
Implement and monitor key metrics for plant efficiency and quality.
Ensure compliance with safety regulations and create a safe work environment.
Conduct regular meetings to review performance and team successes.
Build strong relationships with customers and suppliers to support operations.
Benefits
Comprehensive health, dental, and vision insurance.
401(k) plan with company match.
Paid time off and holidays.
Opportunities for professional development and advancement.
Employee wellness programs and support.
Full Job Description
Your Mission & Key Responsibilities
Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.
What Sets You Apart
Inspirational leadership style with a passion for developing high-performing teams.
Commitment to delivering exceptional customer service and building lasting relationships.
Strong organizational and problem-solving skills; able to prioritize and adapt in a fast-paced environment.
Deep understanding of logistics, supply chain management, or plant operations-experience in the concrete or construction industry is highly valued.
Proficiency with dispatch software, Microsoft Office Suite, and a willingness to learn new systems.
Knowledge of DOT regulations and safety standards for transportation and delivery.
Excellent communication and interpersonal skills; you build trust with team members, customers, and partners.
Dedication to safety, quality, and continuous improvement.
Willingness to undergo SRM's pre-employment screenings.
