5-7 years of experience in plant operations or logistics management
Strong leadership and team development skills
Commitment to exceptional customer service
Proficient in dispatch software and Microsoft Office
In-depth knowledge of safety regulations and DOT standards
Excellent communication and interpersonal abilities
Responsibilities
Inspire and coach plant team to achieve operational excellence
Manage daily operations including scheduling, load planning, and route optimization
Collaborate with teams to ensure timely concrete deliveries and resolve customer issues
Assess plant efficiency through key performance metrics
Enforce compliance with safety regulations and foster a safe work environment
Conduct meetings to review team performance and celebrate achievements
Build relationships with customers, suppliers, and internal teams
Contribute insights for strategic planning and budgeting to enhance efficiency
Benefits
Opportunities for professional development and leadership training
Supportive work environment focused on safety
Collaborative culture promoting teamwork and communication
Engagement in strategic decision-making and growth initiatives
Access to modern tools and technologies for operational efficiency
Full Job Description
Your Mission & Key Responsibilities
Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.
What Sets You Apart
Inspirational leadership style with a passion for developing high-performing teams.
Commitment to delivering exceptional customer service and building lasting relationships.
Strong organizational and problem-solving skills; able to prioritize and adapt in a fast-paced environment.
Deep understanding of logistics, supply chain management, or plant operations-experience in the concrete or construction industry is highly valued.
Proficiency with dispatch software, Microsoft Office Suite, and a willingness to learn new systems.
Knowledge of DOT regulations and safety standards for transportation and delivery.
Excellent communication and interpersonal skills; you build trust with team members, customers, and partners.
Dedication to safety, quality, and continuous improvement.
Willingness to undergo SRM's pre-employment screenings.
