PurposeSupport strategic planning efforts to help position the organization for short and long term success. Under the direction of the Director and AVP, support and drive initiatives through project management, structured data analysis, and development of final deliverables.
Job ResponsibilitiesStrategic Planning- Organize and support planning efforts for Duke Health business units or system-wide initiatives
- Collaborate with leadership to develop multi-year strategic plans (usually clinical, but may include research or education) and annual work plans with goals, relevant data analysis, volume targets, and measures of success
- Develop strategic plans, operational plans and/or business plans needed to achieve organizational goals (with a focus on growth-related goals)
- Conduct analysis to identify and recommend new program development and business opportunities
Market and Data Analysis- Conduct structured analysis of quantitative and qualitative data to generate key insights that inform guide decision-making for service lines, departments, strategic markets, affiliations, and other organizational entities
- Collect and analyze financial, clinical, and market data needed for planning, collaborating with leadership in hospitals, service lines, Marketing, Finance, Performance Services, and payor-related departments
- Monitor local, regional, and national trends to identify emerging opportunities and potential threats for Duke Health and its business units
Project Management- Develop and manage project plans for long and short term projects, providing updates to relevant leaders and flagging potential barriers
- Assess departmental project management needs and recommend tools and processes to manage requests and deadlines effectively
Institutional and Divisional Support- Meet regularly with the Director, AVP, and team members to review project progress and set priorities
- Maintain strong relationships with administrative and clinical colleagues across the system to ensure alignment between strategy, planning, and operations
- Support the ongoing review and refinement of the enterprise strategic plan, including necessary analytics to understand monitor performance
- Support the development and maintenance of strategic planning data sources, tools, and reports for departmental and organizational leaders
Perform other related duties as assignedLicensure, Training, and Policies- Must maintain compliance with all mandatory DUHS policies, training, and health/safety requirements
Minimum QualificationsEducation: Work requires a general business background generally equivalent to a bachelor's degree in a business-related field.
Experience: Work requires five(5) years of related business or administrative experience in hospital or group practice operations, management, planning, managed care contracting or project management. A master's degree in Business Administration, Public Administration, Health Administration, or Public Policy may be substituted for two years' experience.
- Core competencies include: collaboration and team building skills, leadership skills, excellent planning and organizational skills, effective and efficient decision-making skills; and strong analysis and judgment skills.
- Excellent written and oral communication skills, excellent interpersonal skills, demonstrated ability to be effective in a matrix management organization.
Knowledge, Skills, and AbilitiesMust be able to achieve results in a large, complex organization. Highly developed verbal, written, and analytical skills. Group facilitation and presentation skills. Must be able to manage multiple projects and processes simultaneously. Self-motivation and the ability to perform with minimal supervision.
