ServiceTitan

Pipeline Programs Manager

ServiceTitan$111K — $167K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience as a Pipeline Programs Manager or similar role in a B2B SaaS environment.
  • Demonstrated expertise in organizing and executing projects efficiently in a fast-paced setting.
  • Exceptional verbal and written communication skills with strong content creation abilities.
  • Strong analytical skills with a data-driven approach to decisions and performance metrics.
  • Creative thinker with the ability to design engaging motivational programs and initiatives.
  • Collaborative mindset with a passion for empowering team members.
  • Proficient in effectively managing complex operational initiatives.

Responsibilities

  • Design and implement innovative monthly pipeline programs aligned with sales strategies and product launches.
  • Develop training resources that empower the Sales Development team to excel in their roles.
  • Launch competitive programs, spiffs, and call blitzes to enhance team engagement and productivity.
  • Analyze performance metrics and present insights to leadership to demonstrate program impact.
  • Collaborate with Marketing, Product, and Sales teams to ensure strategic alignment and execution.
  • Build meaningful relationships across departments to enhance the effectiveness of pipeline programs.
  • Create inspiring monthly communications that motivate and engage the Sales Development team.

Benefits

  • Flexible time off and recognition programs to support autonomous work and individual growth.
  • Comprehensive health benefits including medical, dental, and vision coverage for employees and dependents.
  • Family support options including parental leave and fertility assistance up to $20k.
  • Access to wellness resources, financial planning tools, and legal advisory services.
  • Additional perks such as pet insurance and maternity support services to assist employees in all life stages.
Full Job Description
As the Pipeline Programs Manager, you will play a pivotal role in shaping and implementing ServiceTitan's Sales Development strategy. You will join a rapidly growing team and will be involved in training numerous new hires for success. Your primary focus will be on creating and managing monthly pipeline programs that align with product releases, industry focus, sales motions, and large events. What You'll Do: • Be the Architect: Design and implement dynamic monthly pipeline programs that align with product launches, industry trends, and key sales initiatives. • Empower the Front Lines: Craft engaging training programs and resources that equip our Sales Development team with the knowledge and tools to succeed. • Spark Friendly Competition: Inject excitement and motivation by launching creative spiffs, contests, and call blitzes that drive results. • Be the Data Guru: Track, analyze, and present key performance metrics to leadership, showcasing your impact on pipeline generation. • Collaborate & Conquer: Partner closely with Marketing, Product, and Sales leadership to ensure seamless alignment and execution of strategic initiatives. • Cross-functional Collaboration: ability to build meaningful and trusted relationships with marketing, product, strategy and enablement to impact results with monthly pipeline programs. • Impact Results: run pipeline programs coordinated with multiple teams that directly impact pipeline and increased activity across the country. • Inspire with Content and Communication: create and coordinate monthly all hands communication with inspirational and creative content and messaging. What You'll Bring: • Proven Track Record: You have a successful history as a Pipeline Programs Manager (or similar role) within a high-growth B2B SaaS environment. 2+ years of work experience ideally in technology or SaaS. • Expert Organization & Execution Skills: in a fast paced environment like ours, being incredibly organized, highly efficient at getting things done and having focused task execution is highly valued and required for success. • Communication Master: You can communicate complex ideas clearly and concisely, both verbally and in writing. Excellent content creation and presentation building skills. • Data-Driven Mindset: You live and breathe data, using it to inform your decisions and measure the effectiveness of your programs. • Creative Spark: Innovative ideas for spiffs, blitzes, and programs that motivate and inspire come naturally to you. • Team Player: You thrive in a collaborative environment and are passionate about empowering others to succeed. • Operation Excellence: the ability to run the business on time, with incredible execution and project manage complex initiatives. Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

About ServiceTitan

Industry
Founded
2013

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