PIP Med/Pay Claims Associate

Allstate Insurance Company

$56K — $117K *
US-AnywhereRemote in Florida, US
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in insurance claims adjusting
  • Advanced knowledge of insurance policies and industry standards
  • Strong negotiation skills, especially in complex cases
  • Understanding of medical terminology related to personal injury claims
  • Experience in customer service and empathetic communication
  • Ability to mentor and guide junior team members

Responsibilities

  • Investigate and confirm facts of complex automobile accidents
  • Determine coverage, liability, and damages for claims
  • Apply discretion in adjusting and negotiating claims
  • Evaluate and negotiate moderate to complex injury claims
  • Recognize vehicle components and assess property damages
  • Identify customer needs and deliver tailored service

Benefits

  • Comprehensive technology setup for remote work
  • Monthly connectivity reimbursement for internet costs
  • Opportunity for professional development and mentorship
  • Supportive work culture focused on collaboration and impact
  • Flexible work arrangements including potential remote options
Full Job Description
Job Description
Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees.

***We are seeking detail-oriented professionals to join our team as PIP Claims Adjuster Associates supporting multiple states.***
Key Responsibilities
• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

#LI-LS2

Skills
Communication, Customer Service, Empathy, Medical Terminology, Negotiation

Compensation
Base compensation offered for this role is:
Adjuster Cons. II: $56,000.00 - $93,250.00
Adjuster Sr. Cons. I: $68,500.00 - $117,700.00
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isnt just a job - its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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