Job Description:

Responsibilities
• Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care.
• Conduct regular, appropriate outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls, in accordance with applicable policies and procedures.
• Utilize tools such as Salesforce and OneAnalytics to assess referral patterns, monitor patient volumes, and support strategic planning within the assigned territory.
• Accurately and promptly document outreach activities in Salesforce to support transparency and performance tracking.
• Participate in regular performance reviews, including analysis of key metrics and variance reporting, to support continuous improvement.
• Identify and communicate potential operational barriers or process issues that may impact referral workflows, and collaborate on solutions as appropriate.
• Serve as a liaison between referring providers and internal teams, ensuring clarity of communication and continuity of care coordination.
• Support the organization of educational events or community-based programs involving clinical staff, in accordance with compliance standards and company policy.
• Collect and communicate relevant market insights, such as emerging trends or potential gaps in care access, with appropriate internal stakeholders.
• Collaborate closely with leadership, including the OneOncology team, to ensure alignment with strategic goals and initiatives.
• Participate in assigned special projects or organizational initiatives as needed.
• Perform additional responsibilities as assigned, consistent with the scope of the role and organizational needs.

Key Competencies
• Excellent verbal and written communication skills.
• Proficient with CRM and market analytics reporting, preferably Salesforce
• Ability to pull general analytical territory reports associated with the appropriate reporting tools and job functions.
• Strong knowledge of both Oncology and Non-Oncology Infusion Treatments a plus.
• Ability to work cooperatively.
• Initiative-taking, solution-oriented, and empathic to our patient population.
• Experience with marketing and communications.
• Strong computer skills; in Excel, Word, and PowerPoint
• Comfortable traveling locally 80% of the work week.
• Easily adjust to change.

Qualifications
• Bachelor's Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.
• May consider without bachelor's degree with additional relevant experience of 4+ years (equaling 8 years of experience).

This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.