Phoenix General Manager

Culligan

$95K — $110K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of progressive leadership experience in management roles.
  • Experience with multi-functional teams in service or customer-focused sectors.
  • Preferred experience in water treatment or conditioning, but not mandatory.
  • Bachelor's degree in Business, Management, or related discipline, or equivalent experience.
  • Proven success in managing budgets and business performance.

Responsibilities

  • Champion core values of relationship building, accountability, and open communication.
  • Foster a high-performance culture focused on teamwork and customer satisfaction.
  • Drive revenue growth and operational excellence with full P&L accountability.
  • Provide strategic insights on market opportunities and business performance.
  • Recruit, coach, and develop talent with emphasis on sales and leadership growth.
  • Build strong community relationships to enhance market presence.
  • Lead operations with focus on safety, compliance, and continuous improvement.

Benefits

  • Competitive base salary plus performance-based incentives.
  • Comprehensive support across HR, Finance, Compliance, Marketing, and Operations.
  • Opportunities for leadership development within a growing organization.
  • Annual leadership conference for training and recognition.
  • Outstanding benefits package including $0 deductible medical insurance, dental and vision coverage, and employer-paid life insurance.
Full Job Description
Phoenix General Manager

Culligan of Phoenix is seeking an accomplished, results-driven General Manager to lead and grow our market operations. This is a premier leadership opportunity for a strategic business professional who is passionate about driving performance, developing teams, and delivering exceptional customer experiences.

As the General Manager, you will have full responsibility for the overall success of the business, including operations, sales growth, customer satisfaction, employee development, and financial performance. You will lead a talented team while ensuring the continued delivery of the exceptional service and quality that customers have come to expect from Culligan.
Position Overview

As the Phoenix General Manager, you will:
  • Champion our core values of Caring About Relationships, Accountability, and Open-Mindedness in every aspect of leadership.
  • Foster a high-performance culture that promotes teamwork, collaboration, and a relentless focus on customer satisfaction.
  • Drive revenue growth, operational excellence, and profitability while maintaining full P&L accountability.
  • Provide strategic insights and recommendations to executive leadership regarding market opportunities, business performance, staffing, and forecasting.
  • Recruit, coach, and develop top talent across all functions, with a strong focus on sales growth and leadership development.
  • Build and maintain strong community relationships to enhance Culligan's reputation and market presence.
  • Improve customer retention and service performance through operational efficiencies and best-in-class service initiatives.
  • Lead fleet, delivery, and service operations with a focus on safety, compliance, efficiency, and continuous improvement.
  • Create an engaging workplace that encourages employee growth, accountability, and long-term success.
  • Implement a hands-on leadership approach that supports employee development, succession planning, and organizational effectiveness.
What We Offer
  • Competitive base salary plus significant performance-based incentive opportunities.
  • Comprehensive corporate support across Human Resources, Finance, Compliance, Marketing, and Operations.
  • Leadership development and advancement opportunities within a growing organization.
  • Annual company leadership conference focused on training, innovation, recognition, and business strategy.
  • Outstanding benefits package including:
    • $0 deductible medical insurance
    • Dental and vision coverage
    • Employer-paid life insurance and short-term disability
    • Wellness program
    • 401(k) with generous company match
    • Paid vacation, holidays, and personal time off
What We're Looking For

The ideal candidate will possess:
  • 10+ years of progressive leadership and management experience with demonstrated business leadership success.
  • Experience leading multi-functional teams within a service, distribution, manufacturing, or customer-focused environment.
  • Water treatment, water conditioning, or related industry experience is preferred but not required.
  • Bachelor's degree in Business, Management, or a related field, or equivalent professional experience.
  • Proven success managing budgets, business plans, and operational performance in a for-profit organization.
  • Strong experience recruiting, developing, and retaining high-performing teams.
  • Demonstrated ability to drive sales growth while improving operational efficiencies.
  • Strong financial acumen, analytical skills, and proficiency with business and financial software systems.
  • Excellent communication, coaching, and relationship-building skills.
Location Requirement

This is a local, in-office leadership role based in the Phoenix metropolitan area. Candidates must reside in the greater Phoenix area or be willing to relocate.

Pay Range

$95,000-$110,000 USD

Check out all of our awesome career opportunities at Culliganwater.com/careers

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