Quest Diagnostics

Phlebotomy Manager

Quest Diagnostics$93K — $99K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in field operations within healthcare or laboratory settings
  • At least 3 years in a supervisory role
  • Proficiency with Microsoft Office Suite and email communication
  • Strong problem-solving and communication skills
  • Ability to manage stress and multitask in a high-volume environment
  • Bachelor's degree preferred, but not required

Responsibilities

  • Formulate goals and strategies for multiple facilities
  • Implement new methods for efficient service delivery
  • Monitor customer feedback and improve service quality
  • Liaise with departments to meet operational support
  • Manage supervisory staff performance
  • Ensure compliance with regulatory guidelines
  • Oversee departmental budgets and operational profitability

Benefits

  • Comprehensive medical, dental, and vision coverage from day one for full-time employees
  • Well-being programs to support overall employee health
  • Annual no-cost health assessments
  • Mental health support program
  • Paid vacation, health/flex time, and holidays
  • 401(k) retirement plan with company match
  • Employee stock purchase plan and life insurance options
  • Education assistance and career advancement opportunities
Full Job Description
Job Description

Phlebotomy Manager - Irving, TX, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $93,200+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Responsible for the management of employees in multiple departments or multiple locations (Patient Services Centers (PSCs), etc.) in a satellite operation. Responsible for the quality of services and technical procedures, and the overall patient experience. Ensures compliance with applicable testing requirements, regulations and departmental budgets.

Responsibilities

  • Formulates operating objectives, goals and strategies for assigned facilities.
  • Conceives and implements new methods for providing more economic and efficient services.
  • Monitors customer reaction to quality of services and implements action when required.
  • Maintains liaison with all appropriate functions and departments to ensure that service functions are meeting operational support needs.
  • Manages supervisory staff in the performance of their duties.
  • Ensures adherence to compliance guidelines.
  • Responsible for monitoring budgets of various departments or locations.
  • Reviews the profitability of patient service centers and makes appropriate decisions regarding their continued operation.
  • Coordinates operating plans and activities with the logistics, marketing and other satellite operations to ensure a cohesive effort.
  • Manages all locations under supervision to ensure profitability and takes appropriate cost cutting actions as necessary.


Qualifications

Required Work Experience:
  • 6+ years experience in field operations of laboratory or related healthcare endeavor.
  • Minimum 3 years in a supervisory role

Physical and Mental Requirements:
  • Position requires travel
  • Occasionally lifting up to 25 pounds
  • May require extended periods of focus
  • May require extended periods of sitting or standing
  • Ability to manage stress
  • Capable of handling multiple priorities in a high-volume setting

Knowledge:
  • Proficiency with key PC software and Microsoft Outlook, Word, Excel, and Powerpoint

Skills
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Strong problem-solving skills
  • Strong sense of teamwork
  • Strong communication skills

Education
  • Bachelor's Degree (Preferred)
  • High School Diploma or Equivalent (Required)

Work Requirements
  • Travel Required


About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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