ABOUT THE OPPORTUNITY

This is a full-time, non-exempt level position in Mountain View, California.

HYBRID WORK SCHEDULE

SVCF operates on a hybrid work model. All teams are expected to work in the office twice a week, every other week. In-office days are Tuesdays and Wednesdays.

Please note that there may be times when meetings, events, or other organizational priorities require you to be in the office more frequently than this standard schedule. This structure is designed to support equity, collaboration and consistency while still maintaining flexibility in how we work.

SVCF also reserves the right to modify its hybrid work schedule as needed.

All SVCF team members must be based and hold residency in California.

JOB SUMMARY

This position works closely with team members to complete daily tasks and offer support to the team. Key responsibilities include gift/grant processing, compliance and database management. This role also plays a central role in administering scholarships and general grant application reviews. Collectively, the team is dedicated to the timely and accurate stewardship of philanthropic assets while delivering exceptional service to donors, colleagues and grantees.

DUTIES AND RESPONSIBILITIES

Gift/Grant Administration

• Accurately process inbound gifts and outbound grants.
• Prepare grant award letters, grant agreements, gift receipts and other correspondence and verify their accuracy before mailing/posting to SVCF systems.
• Maintain recurring and multi-payment grant records - ensure that they are updated accurately and advanced for payment on the first of each month.
• Process gift/grant adjustments and amendments to ensure they are completed accurately and timely.
• Create and maintain files and logs pertinent to gifts/grants and receipts as applicable.
• Respond to internal/external requests to pull documents from the database.
• Provide timely, responsive and professional customer service to internal and external customers.
• Document gift/grant processing procedures as needed.
• Maintain knowledge of IRS regulations, SVCF policies and industry best practices.
• Work with the Philanthropic Services team to improve gift/grant processing and procedures.
• Assist with special projects as needed, including database updates, templates and workgroup participation.

Fund Administration

• Support the Philanthropic Services portfolio of funds. The portfolio includes the following fund types: donor advised, designated, non-profit investment, non-profit endowment (akin to agency funds), special projects, supporting organization and scholarships.
• Work in close coordination with staff in other SVCF departments to provide fund support and maintenance.
• Provide data analysis and administrative support on SVCF fee for service engagements (e.g. NGOSource billing, ClickTime administration, contract invoicing, etc.)

Scholarships Administration

• Provide support for multiple scholarship funds, including administration, reviewing and processing.
• Maintain knowledge of federal scholarship regulations, SVCF policies and industry best practices.
• Communicate with applicants to gather information and to ensure compliance with scholarship criteria and guidelines.
• Participate in the review, selection and award processes.
• Document scholarship procedures as needed.

Other

• Other related duties as assigned.

The responsibilities outlined in this job description are not meant to be all-inclusive and are subject to change. Employees are expected to be flexible and adaptable, performing other related duties as needed to meet the organization's evolving goals and priorities.

QUALIFICATIONS AND REQUIRED SKILLS

• At least one year of relevant administrative experience.
• Professional and personal alignment with Silicon Valley Community Foundation's mission and values.
• Interest in expanding knowledge in the evolving landscape of philanthropy.
• Excellent written and oral communication, presentation and listening skills for diverse audiences.
• Excellent interpersonal skills with an ability to work in a team environment and with diverse groups of people.
• Commitment to customer service excellence and discretion with highly sensitive and confidential data.
• Ability to multi-task and meet deadlines within designated timeframes, as well as demonstrated resourcefulness in setting priorities, strong organizational skills and exceptional attention to detail.
• Ability to work both independently and in a fast-paced, highly collaborative environment.
• Open to learning new frameworks and thinking critically about improving existing methods or approaches.
• Strong software skills in Microsoft Office Suite, specifically Excel; knowledge of Salesforce Customer Relationship Management (CRM) systems preferred and/or ability to learn.
• Knowledge of community foundations, private foundations, and non-profit agencies is preferred.

• SALARY AND BENEFITS

SVCF is committed to offering competitive salaries and comprehensive benefits. The hiring salary for this position is $82,000 per year based on experience, credentials and internal salary equity.

Our comprehensive benefits package includes generous medical, dental, and vision plans; paid time off; holidays and employer contribution and matching to a 403(b) retirement plan.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.