Pharmacy Technician Lead ProTech

Skagit Regional Health

$67K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or GED required.
  • Minimum of 3 years recent hospital pharmacy experience.
  • Strong knowledge of sterile compounding, including hazardous drugs.
  • Experience with automated dispensing management required.
  • Leadership experience in team scheduling preferred.
  • Current Washington State Pharmacy Technician certification required. (CPhT preferred)
  • Ability to effectively use Microsoft Office applications.

Responsibilities

  • Support pharmacists and technicians in pharmaceutical care delivery.
  • Develop and manage technician work schedules and training.
  • Collaborate on compliance with sterile compounding practices.
  • Maintain documentation of medication activities and transactions.
  • Transport hazardous medications to various departments as needed.
  • Provide excellent customer service during patient interactions.
  • Engage in continuous quality improvement initiatives.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401a/457b retirement plan options.
  • Long-term disability insurance.
  • Paid time off for eligible employees.
  • Sick time pay available for eligible employees.
Full Job Description
Department: Pharmacy SVH
Exempt: No
Schedule: VARIABLE
Position Type: Full Time 0.6 FTE or More
FTE: 1.000000
Base Wage $32.42 to $45.72
Location: Skagit Valley Hospital

The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other information:

Job Summary
Provides support to Pharmacists and Pharmacy Technicians in delivery of pharmaceutical care in compliance with all Federal/State laws and regulations. Provides guidance to Pharmacy Technicians to standardize and improve Pharmacy workflow. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.

Essential Functions
Additional duties assigned to Lead Technician may include: developing and/or managing the Technician work schedule, training new staff in workflows, ensuring routine tasks are completed by the Technician staff, and training staff to meet regulatory requirements per policy. Manage Automated Dispensing Devices (ADM), in collaboration with Operations Manager and ADM and Diversion Analyst(s). Collaborate with Operations Manager and Technical Educator to ensure sterile compounding practices are compliant with federal and state regulations. Collaborate with Operations Manager and other Pharmacy leadership to optimize workflows and engage in Continuous Quality Improvement. Assist with operationalizing new initiatives, processes, etc. brought forth by Pharmacy leadership. Other tasks as assigned by Operations Manager. Maintain accurate records and documentation related to all medication activity, including, but not limited to purchasing, inventory, preparation, distribution, administration, charging, waste, and / or return. Accurately prepare and dispense medications and sterile products, including Hazardous Drugs that are safe for patients of Skagit Regional Health. Clean pharmacy equipment, utensils and work areas. Perform routine inspections of medication areas, and ensure all medications are appropriate for patient use. Deliver and restock medications and related supplies to appropriate patient care areas in a timely manner, and consistent with Skagit Regional Health policies. Maintain operational knowledge to accurately refill and manage Automated Dispensing Devices. Consistently and accurately document all medication transactions and ensure all medication dispensations are consistent with regulatory requirements and Skagit Regional Health policies. Ability to account for all medication distributions, and only distribute medications, under the supervision of Pharmacist on duty. Immediately report all potential, or suspected, medication diversion to Pharmacy Management. Promptly answer phone calls and medication messages and must provide excellent customer service and maintain patient focused care and display professional and positive attitude during every interaction. Gather patient's medication history through direct interaction with patients, families, retail pharmacies, and other healthcare providers. Ability to adhere to posted schedule, which may include overtime, weekends, holidays, and extended shifts. Actively engage in organizational and departmental initiatives. Attend and actively participate in all department, team, and/or committee meetings. Complete all learning requirements when assigned and within the assigned date. Maintain current licensure and/or certification as required. Proactively develop and maintain skills relevant to providing high quality patient care and regulatory compliance. Promptly report regulatory deficiencies, with supporting evidence, to Pharmacy Management. Other relevant duties as assigned by management or supervising Pharmacists, may include hazardous medication transport to other SRH departments/locations. Operates a motorized vehicle in a professional and respectful manner, being careful to obey all traffic laws, consistent with the laws of Washington State. Maintain knowledge of, and comply with, all Skagit Regional Health policies and procedures. Complete all mandatory learning requirements in a timely manner. Performs other duties as assigned.

Education
High School diploma or GED required.

Experience/Training
At least 3 years of recent prior experience in Hospital Pharmacy. Recent prior experience with and strong working knowledge of Sterile Compounding, including Hazardous Drugs, is required. Recent prior experience with and strong working knowledge of ADM management is required. Prior experience with leading a team and managing schedules is highly preferred. Prior knowledge of Pharmacy Purchasing is highly preferred. If practice location is 340B eligible, 340B experience and knowledge is highly preferred, and incumbent must undergo 340B training as determined by Purchasing and 340B Manager and / or Regional Director of Pharmacy.

License/Certifications
Current Washington State Pharmacy Technician certification required. Pharmacy Technician Certification Board (PTCB) or National Health Career Association (NHA) Certified Pharmacy Technician (CPhT) is preferred.

Other Skills
Excellent verbal, written, and interpersonal communication skills are required. Must be highly motivated to complete tasks with minimal supervision. Must be able to effectively utilize Microsoft Office applications to perform work. Well-developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. General knowledge of the healthcare environment required. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is highly active and requires standing, walking up/down stairways, bending, kneeling, stooping, and crouching. The employee must routinely lift or move objects up to 30 pounds. Repetitive tasks such as pharmacy compounding, typing, sitting, answering phones, and interacting with computers and computer systems throughout the day are functions of the position. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus under stress or time constraints.

Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.

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