POSITION SUMMARY:
The Senior Manager, Pharmacy Sales & Account Management (CP-SAM) leads pharmacy benefit strategy for existing Middle Market and Select Segment (U-3,000) clients in the West Region (SoCal, PNW). This role serves as the primary pharmacy subject matter expert, partnering with Medical Sales, internal pharmacy teams, clients, and brokers to drive retention, growth, and integrated pharmacy solutions while leading an in-market pharmacy team.
RESPONSIBILITIES:
- Lead, coach, and develop Pharmacy Clinical Account Managers and/or Pharmacy Account Executives
- Lead pharmacy strategy for the assigned market in alignment with corporate and local objectives
- Develop and execute market-specific pharmacy business and service plans to support financial goals
- Partner closely with Medical Sales leadership to support integrated sales and retention strategies
- Serve as the market lead pharmacy subject matter expert for clients, brokers, and consultants
- Retain the assigned book of business through proactive portfolio management and PBM pricing expertise
- Support new sales and renewals by leading pharmacy RFP, pricing, and finalist strategies
- Drive adoption of pharmacy programs and solutions that lower total cost of care
- Oversee hiring, onboarding, performance management, and team resource alignment
- Ensure successful new client implementations, renewals, and benefit plan changes
- Act as escalation point for complex pharmacy issues in partnership with Service Operations
- Build and maintain strong relationships with internal stakeholders and enterprise partners
- Represent Cigna Pharmacy Management in market strategy meetings and local industry events
IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:
- 5+ years of PBM experience, preferably in a leadership or management role
- Extensive pharmacy background (pharmacist or non-pharmacist)
- Strong expertise in PBM pricing, contracting, and financial strategy
- Experience with consultative sales and client management methodologies
- Strong analytical, communication, and executive presentation skills
- Ability to work independently and execute market-level business plans
- Proficiency with Microsoft Office tools
- Willingness to travel up to 50% (seasonal)
- Previous people management experience
- Knowledge of PBM clinical programs and specialty pharmacy preferred
- Located in AZ, CA, NV, PNW
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 121,700 - 202,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, .
