Job TitlePharmacy Manager - Outpatient Informatics

                         

LocationCleveland

                    

FacilityRemote Location

                     

DepartmentPharmacy IT-Pharmacy

                      

Job CodeT38042

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

*A caregiver in this role must reside in Ohio*

The Pharmacy Manager – Outpatient Informatics provides strategic and operational leadership for enterprise outpatient Pharmacy Informatics services, supporting Community Pharmacy, Specialty Pharmacy, Home Delivery Pharmacy, Outpatient Infusion, Home Infusion, and outpatient prescribing workflows across Cleveland Clinic. This role oversees Epic Care Ambulatory, Epic Willow Ambulatory, Epic Beacon, and related technology platforms, ensuring reliable, efficient, and standardized medication-use processes across multiple outpatient service lines. Responsibilities include leading workflow optimization, enhancement requests, project prioritization and execution, and partnering with Pharmacy Operations, IT, and clinical leaders to improve system performance and the end-user experience. The Pharmacy Manager also drives governance, change management, standardization efforts, and issue resolution to support innovative, high-quality outpatient pharmacy services across the enterprise.

This is a remote role. A caregiver in this position will work Monday through Friday from 8:00am–4:30pm. Caregivers participate in an on-call rotation every four weeks, beginning Monday at 8:30am through the following Monday, with approximately two weekends of coverage per year. There are no holiday coverage requirements. While the position is primarily remote, occasional onsite attendance may be required for team meetings, go-live events, and other enterprise initiatives a few times each year.

A caregiver who excels in this role will:  

• Identify and meet patient needs utilizing continuous process improvement techniques. 

• Identify and propose practical solutions to technical, professional, personnel or procedural problems affecting daily workflow. 

• Ensure the department is adequately staffed with properly trained personnel. 

• Establish work assignments and schedules. 

• Participate in the development of operational and clinical program activities. 

• Promote and develop the clinical activities of pharmacy caregivers through counseling, training and teaching. 

• Train and instruct caregivers as to their duties. 

• Coordinate orientation and training of new caregivers in job functions and responsibilities. 

• Monitor financials and other pertinent statistics. 

• Assist with evaluations of financial performance. 

• Maintain records of narcotics, poisons, and habit-forming drugs received in accordance with state and federal laws. 

Minimum qualifications for the ideal future caregiver include:  

• Current state licensure as a Registered Pharmacist (RPh) or eligible within 90 days of hire 

• Completion of a health-system Pharmacy Administration or Leadership (HSPAL) PGY2 Residency OR four years of relevant pharmacy experience, including one year of leadership experience 

Preferred qualifications for the ideal future caregiver include: 

• Pharmacy Degree with current state licensure 

• MS, MBS, PharmD and/or residency 

Physical Requirements:

• Physical demands include periods of standing and walking.
• Dexterity sufficient to perform computer functions and communication via telephone.
• May be required to lift and transport up to ten pounds.
• Requires normal or corrected vision.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.